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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Anonymous user
Anonymous user

UPS do not switch from battery to standard energy source

I have Back-UPS 850 (BE850G2-RS). When I put my computer into sleep and turn off the energy source, it switches to battery power as it should. When I turn on the energy source back, UPS powers on the c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1567 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

NMS / UPS Event reporting 'issue'

I have been a long time APC fan but i'm having an issue that i'm hoping someone has found a way to fix or get around. Whenever there is a power event I just get "UPS: On battery power in response to di...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1026 0 1
Latest Reply: LarryK

Anonymous user
Anonymous user

noise is normal

I have bought a STM1000l,When the batteries are at 100%, this noise start and it's go ahead every 20 seconds (you can hear it at the start of this audio file and 2 times after around 20 and 40 seconds)...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1139 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

ISX Designer On MAC OS

Hello all, Been having some problems logging into Designer, the issue is that nothing happens when i click login as a partner. Do anyone have a solution for this issue. @Anonymous user
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
818 0 0

2021-10-22

Anonymous user
Anonymous user

Emergency off button integrated to external system

How does one integrate the emergency off button (EPO/EMO) circuit of an Smart-UPS SRT 5000 (SRT5KXLI) to an external system with its own 24V emergency off circuit? There is some information in the man...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1622 0 1
Latest Reply: Brad_C

Anonymous user
Anonymous user

How does the minimum wattage rating affect a UPS?

I want to power a modem during power failure to keep the telephone line active. No computer or other device would be connected to the UPS. Just the modem. The modem draws 6.5W (measured using one of...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2090 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

Is it just me or does the quality of consumer UPSs on the market seem ...

As the title says, I’ve been recently looking at a replacement UPS (uninterruptible power supply) since my last cyberpower one died on me. I tried to replace the batteries in it and within 2 weeks thos...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
760 0 0

2021-10-05

Anonymous user
Anonymous user

APC BN650 M1 Flashing Red Light and Alarm Tone??

Symptoms: When unit is turned on, it flashes green for ~15 seconds, then flashes red with alarm tone.Background: Unit battery went bad and was replaced with a 3rd party battery "RBC154 Compatible Repla...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
810 0 0

2021-10-04

Solved
Anonymous user
Anonymous user

Which PowerChute verson for a SMT2200-connected stand-alone workstatio...

For a single stand-alone (non-domain) workstation using a SMT2200 UPS and Windows 10 (64 bit), which is the appropriate version of PowerChute? Searching APC website support for SMT2200 > Software/F...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1146 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

AP9630 Application Error

I have a AP9630 that is no longer reporting back information properly. We did a switch replacement to the site but after the network came back online the card will no longer connect properly. The UPS u...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
5266 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

2 Model BR1500MS Caught Fire

Back in April, we had 2 new BR1500MS units that caught fire at a customer site within 4 months of each other. The fire was put out before it caused damage to the building but the customer has major co...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
7920 0 16
Latest Reply: BillP

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