Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Dear Community Members,
We are currently experiencing a technical issue that is affecting the ability to create new posts. Our team is actively investigating the root cause and working to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience.
SE Community Team!

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Back-UPS & Surge Protectors 4,267
  • Universal Transfer Switch 1,002
  • Home & Office - UPS & Software 690
  • Home & Office - Accessories 22
  • Home & Office - Universal Transfer 6
  • Mobile Power Packs 6
  • UPS Management Devices & PowerChute Software 2
  • PowerChute 2
  • Getting Started 1
  • General Questions & Suggestions 1
  • Datacenter UPS 1
  • GreyedOut 1
  • Others & accessories 1
  • Previous
  • 1 of 2
  • Next
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
109
voidstar_apc
Janeway voidstar_apc
83
View All
Related Products
Thumbnail of Back-UPS
Schneider Electric
Back-UPS
46
Thumbnail of Smart-UPS
Schneider Electric
Smart-UPS
30
Thumbnail of Uninterruptible Power Supply (UPS)
Schneider Electric
Uninterruptible Power Supply (UPS)
10
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

APC UPS for Home and Office Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

Powerechute: Check for Updates: Could not check for updates

This issue has been pending without a fix for over 5 months as of April 2020. "Check for update" button gets an error message: "Could not check for updates" and has the user going crazy trying to fin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1960 0 2
Latest Reply: JonBoy

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute software won't complete update.

When I try to check for updates to PowerChute Personal Edition software I receive a message to check my internet connection, yet here I am, on the internet, in this support forum. What gives?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1886 0 4
Latest Reply: PackOsquareNabs

klosz007
/html/rank_icons/Crewman.png klosz007

SMT-1500IC does not power on after utility power is restored

Hi, Environment: SMT-1500IC is protecting Synology NAS and two OPNsense firewalls (running on Intel NUC's) + network switch and GPON modem. SMT has NMC v2 installed in it. Synology and firewalls have...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
415 0 0

2023-12-27

Tsanders_apc
/html/rank_icons/Ensign.png Tsanders_apc

Firmware SMT3000RM2U?

Have a Smart-UPS 3000 SMT3000RM2U (ID 18) on firmware 09.3 (ID18)Upon downloading firmware files the readme says ID 18 SMT18UPS_15-0.enc only for ,75, 1, 1.5 KVA. Not 3?Is SMT18UPS_15-0.enc (v15) the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1208 0 3
Latest Reply: snabel1980

AdHellemons
AdHellemons

What process in a UPS uses UDP/9950

In my firewall I see traffic from my UPS to port UDP/9950. What process uses that port?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
469 0 0

2023-12-22

Solved
Anonymous user
Anonymous user

APC Back-UPS 1500 without battery

Is it safe to turn the 1500 pro on (which is connected to a wall outlet) without the battery installed? Only using the surge protection? I noticed that when I do this and power down the unit, only 2 o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
18738 0 3
Latest Reply: Whatchagonado

Solved
rocketjames
rocketjames

APCRBC141 Shipping Voltage - Lower Than Nominal?

Hello,I have an APCRBC141 replacement battery cartridge. I received it reading 69 volts at the connector - I would expect that to be at least 72 (6x12) or even higher for fully-charged lead-acid batter...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
717 0 2
Latest Reply: rocketjames

rkoperdak
rkoperdak

Firmware SMT750RMI2U

Hi, what is the latest firmware version for UPS SMT750RMI2U? My current firmware is ID18UPS 08.3. If it's new, where can I download it? Thank you Robert
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1018 0 1
Latest Reply: MikeV

Solved
Anonymous user
Anonymous user

APC Back-UPS ES BE350R-CN Low battery alarm

My model: APC Back-UPS ES BE350R-CN It's 22 month old. Today for the first time ever i got a low battery alarm. I don't know why. I have power. My computer and monitor is connected and is still on afte...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2924 0 4
Latest Reply: michael45

Charlievb
Charlievb

SRT 2200: Continuous beep (self test)

Hi, I have an UPS SRT 2200 which had a battery replacement a few days ago.No problems there changed the dates and did a self test an all is good. However during one of the tests i wrongly pressed on ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
743 0 0

2023-12-08

bonuzplus
bonuzplus

CWarning State: Battery Temperature Sensor on Smart-UPS X 3000

I installed a new APC and got this error. Switching the battery did not help. I'm attaching logs. Can anyone help?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
433 0 0

2023-12-07

  • « Previous
    • 1
    • …
    • 59
    • 60
    • 61
    • …
    • 542
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore