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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Anonymous user
Anonymous user

UPS shutdown disabled when connected device draws power

Is it possible to configure BE550G-GR such a way that as long as any device plugged to backup socket and drawing power the UPS ignores main switch depressing?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
628 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

BE550G-GR, vertical installation

Due to given installation space constrains our BE550G-GR should be installed vertically, not a wall, but on a shelf and vertically. The appliance's back plate has pairs of mounting holes, one along the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
709 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Estimated Battery Time Doesn't Display Under a Certain User Profile

We have a user with an APC Back UPS 600 where the Estimated Battery Time and Power Source doesn't display in PowerChute PE. I tried reinstalling the software but got the same thing. Plugged the UPS i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
706 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Does anyone have the BackUPS LS 500 firmware?

I have a family of LS 500 units (Model BP500UC) that need a firmware update so their alarms can be silenced via PowerChute Personal Edition. Darn how I wish APC.com kept older firmware available for d...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
797 0 2
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

APC back-UPS ES 500 model:BE500R-PH

hello guys , APC back-UPS ES 500 model:BE500R-PH this UPS sounds continuous long beep after plugging it. Endless tone starts after 5 seconds in online mode.Battery mode works well but in online endles...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
703 0 2
Latest Reply: BillP

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

BE350g

I use these to protect standard POS Micros workstation 5 terminal. If the Ground Fault light is on, will the battery side completely turn off? ....that is what I am seeing on 2 Different UPS be350 Uni...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
733 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

Back UPS CS 500 - hibernation -> power on

Hi, I have UPS CS 500, on 10% of battery I have hibernation set in Power Chute. When there is no power, UPS switches to battery - OK, then when 10% value is reached it sends "hibernation signal" to Win...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
466 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

Recalled Back-UPS, what to do?

After reading this posting, I went and checked the one Back-UPS CS series unit that I've got in active service (a BK350 with serial number JB0205001151 and no R in the model number) to see if it might ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1267 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Battery charge (capacity) indicator on Back-UPS XS 1300

I have two or three of these units in my systems. It seems that the battery charge indicators are way off when indicating battery health. I had a recent incident where there battery capacity indicator ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
4163 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

About APC Back UPS 650 CS geographics origin.

Hi there, First of all I bought yesterday an APC Back UPS 650 CS, and since it looked rather cheap and fragile I suspect that I was victim of an counterfeit, so I came here to confirm if there is an AP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1546 0 8
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Two new-old stock BK500EI (BackUPS CS) units have identical fault.

I have acquired two new-old stock BK500EI units, about 15 years old, not previously used. One was still in the sealed box with the QA slip attached. Both units were fitted with new Panasonic batteries...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1168 0 3
Latest Reply: Anonymous user

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