Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
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I have been trying to put my PowerChute Serial Shutdown server behind a reverse proxy I have so that I will get a valid SSL certificate. However, I am getting “HTTP ERROR 400 Host does not match SNI” w...
After I updated the firmware of my Smart-UPS 750 to v 15.5 (1015), the load% is no longer displayed now only shows 0%.This means that it is no longer possible to calculate the runtime.I have made a sup...
We loaded Powerchute Plus PE ver 3.1 on a Windows 10 machine and it wants elevated permissions to run. We do not allow elevated permissions except for IT personnel. How can we get it to run without ele...
A year ago I installed a Back-UPS 1500 to a server running Windows Server 2019 and connected it using a USB cable. I installed PCBE 9.0 but then couldn't log into the console and it wouldn't accept the...
This was originally posted on APC forums on 3/13/2010I logged into the unit via the web interface with the default username of "apc" and default password of "apc". Used IE of course since Firefox isn't...
Some help if possible, I have an APC UPS ES700 (BE700G-SP) with a continuous tone and red light. Power chute has a "battery is disconnected" message. The battery is properly connected and fully charged...
I am new on UPS and got a SMT1000IC last month. I just want to know where I can find / check the update firmware for all UPS models?
And my SMT1000IC firmware is UPS 06.0 / ID: 1027 (show on SmartConne...
Hi, our UPS had replacement battery due and at the end of battery replacement went in fault with Fault Red indication on and following battery sequence: 01100.What does it mean and how can we fix this ...
Good dayI do have an 850VA Schneider inverter with an AES12-2170F battery which is a 12volt AGM 205amps battery which is a month old. In the beginning everything worked fine, but lately when the power ...
Greetings everyone!
I have Smart-Ups SUA750i and recently discovered that it has some problems with working correctly.
Long story short - it laid down at balcony for a few years, and i decided to sell ...
Hello..I have bought 7 new APC UPS devices spread over 3 different models over the past several months. The models are BE550G, BR1000MS and BR1500MS2.All of the devices showed up in good shape and are ...