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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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captainslow
captainslow

SMT2200IC occasional critical errors and loads disconnected

My SmartUPS 2200 has started throwing occasional critical errors and dropping power to the outlets, which is unhelpful... About a month ago I got a B.12 "Battery voltage sense error" (0x01BB) error a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
393 0 3
Latest Reply: Teken

Blomman
Blomman

Smart-UPS 1500 Battery warning, New Battery

Hi We have a Smart-UPS 1500 installde a couple of months ago. From the star the unit gives a battery waring every few days enev though the device and the battery is brand new. What cloud cause this?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
249 0 1
Latest Reply: Teken

Jrenaud
Jrenaud

Are Smart Connect Firmware Updates Automatic

I have an older Smart-UPS 2200 built in April 2023. I just created a SmartConnect account and added the UPS. I check the firmware tab and it says it's up to date with the latest version - v 06.0 (1027)...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
199 0 1
Latest Reply: Teken

TomaszM
TomaszM

SURT1000XLI with AP9618 - connecting problem

Hi all, I have bought UPS SURT1000XLI with AP9618 from second hand and have problem with setting IP address of device. Device IP configuration Utility didnt find any device, Serial connection also didn...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2120 0 11
Latest Reply: TomaszM

Solved
Tim_othy
Tim_othy

Smell from UPS is making me sick

We have an APC BE750G that is about 5 days old. When plugged-in it is giving off a noxious smell that is giving me a headache and making me nauseous. I suffered through this for several days thinking t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
32065 1 15
Latest Reply: Someone1

Solved
Anonymous user
Anonymous user

Where to send dead batteries

I work with an E-Waste processor in the USA. We try to avoid getting sent old UPS units, but they do occasionally sneak through. Where can we send the batteries? We are not looking to replace or Trade ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1193 0 3
Latest Reply: Teken

Solved
BillP
BillP Leader

Computer shuts down immidiately !!

When I have a power failure or simply unplug my APC 550ES from the wall outlet my PC and everything plugged onto it shuts down. No beeps nothing. The green light goes off and on at a slow rate. The mon...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
5762 0 13
Latest Reply: Morning_Star

Old_Buddy_ol_Pal
Old_Buddy_ol_Pal

UPS surge protection lifespan

Hello, I am looking at the APC BR1500MS2 and want to know, like a typical powerstrip with surge protection, if the surge protection feature is finite and will eventually require the entire UPS to be re...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
176 0 1
Latest Reply: Teken

Swordedge
Swordedge

F02 Error

BR1500MS2The match fails but it's a 1500 VA one. I just picked one.Generated and F02 error and continuous beep on power blip. Computer and screen both say fully charged. Did I not connect something? I ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
197 0 1
Latest Reply: Teken

Zainify
Zainify

Inquiry about APC Smart-UPS SMT1500I settings for high voltage grid

Dear Schneider Electric Support, I am writing to seek guidance on configuring my APC Smart-UPS SMT1500I (230 Vac, tower model) for optimal protection of my connected equipment. I have read the user man...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
149 0 1
Latest Reply: Teken

h98
h98

SMX1500RM2U "output short circuit error" on battery when the...

I've got an SMX1500RM2U that is throwing an error when it switches to battery.No error when running on AC and no error if no load is connected.It doesn't matter what the load is either, be it a cellpho...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
250 0 3
Latest Reply: Teken

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