Installing EcoStruxure IT Gateway on Windows 11 24H2 - WMIC required

[JLehr]

The EcoStruxure IT Gateway Windows installer requires the Windows Management Instrumentation Command line (WMIC) utility. WMIC is not preinstalled by default on Windows 11 24H2.

The WMIC utility must be installed on new Windows 11 systems before you install EcoStruxure IT Gateway.
Note: Older Windows 11 versions that were updated to 24H2 may already have WMIC installed.

Verify the Windows 11 version

Type system information in the search field on the taskbar.

Verify whether WMIC is installed on your system

Open a command window and type wmic os. If WMIC is not installed or enabled, the command returns:

'wmic’ is not recognized as an internal or external command, operable program, or batch file.

Install WMIC on your Windows 11 system

1. Type Optional features in the search field on the taskbar.

   Note: WMIC will not appear in the Added features list if it is not installed.

2. In the Add an optional feature section, click View features.
3. Type WMIC in the search field.
4. Check the box for WMIC and then click Next to install WMIC.

See WMI command-line utility

[Shalonne]

Hi @JLehr, can we get this added to the Installing and setting up EcoStruxure IT Gateway document that we share to our new customers? Thanks!

[JLehr]

Hi @Shalonne,

Feel free to add the link to this article to your documentation. Please note that Gateway version 2.0 and newer do not require installing WMIC. Gateway 2.0 is due to be released in June 2025.

[Shalonne]

Hi @JLehr Thank you for the update! That is good news. The document I had been referring to was this one: Installing and setting up EcoStruxure IT Gateway - Schneider Electric Community. It sounds like editing is not necessary though if the issue will be resolved next month.