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The EcoStruxure IT Gateway Windows installer requires the Windows Management Instrumentation Command line (WMIC) utility. WMIC is not preinstalled by default on Windows 11 24H2.
The WMIC utility must be installed on new Windows 11 systems before you install EcoStruxure IT Gateway. Note: Older Windows 11 versions that were updated to 24H2 may already have WMIC installed.
Verify the Windows 11 version
Type system information in the search field on the taskbar.
Verify whether WMIC is installed on your system
Open a command window and type wmic os. If WMIC is not installed or enabled, the command returns:
'wmic’ is not recognized as an internal or external command, operable program, or batch file.
Install WMIC on your Windows 11 system
Type Optional features in the search field on the taskbar.
Note: WMIC will not appear in the Added features list if it is not installed.
In the Add an optional feature section, click View features.
Type WMICin the search field.
Check the box for WMIC and then click Next to install WMIC.