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SmartConnector Forum

Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.

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Welcome! This Forum is public and best matches with needs of BMS EcoXperts, implementing SmartConnectors & Technology Companies, developing SmartConnectors.

SmartConnector Forum

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Swetha_S
/html/rank_icons/Ensign.png Swetha_S

Unsure how to configure Endpoint to get value from EBO

I installed smart connector in one system and EBO in another systemboth are connected to same network I created EcoStuxure Web Service interface in EBO for interfacing smart connector Please advice us ...
EcoStruxure Building icon_circle SmartConnector Forum
2010 1 5
Latest Reply: Daniel_Cerone

bbradley_jaxcon
/html/rank_icons/Lieutenant.png bbradley_jaxcon /html/rank_icons/EcoXpertMasterLeaf.png

Problems using SmartConnector Endpoints

My basic problem SmartConnector seems to be using an excessive amount of memory and becomes unresponsive after about 12-16 hours for running. I’ve used SmartConnector before and I have never run into t...
EcoStruxure Building icon_circle SmartConnector Forum
1595 0 3
Latest Reply: Daniel_Cerone

German_Camey
/html/rank_icons/Ensign.png German_Camey

SMARTCONNECTOR LICENSING 2022

Hi every body, i need use smart connector for communicate with SNMP devices. Could you tell me how many licenses I need to buy and its code? Do you know if the SNMP Extensor have some support in the r...
EcoStruxure Building icon_circle SmartConnector Forum
938 1 1
Latest Reply: Daniel_Cerone

APA
/html/rank_icons/Lieutenant.png APA /html/rank_icons/SE-Employee.png

Endpoint stops responding after Windows Update

Hi, Our customers SmartConnector broke after windows update. And swagger documentation ULR returns following message. He has checked that the service and endpoint is running and that the port is ope...
EcoStruxure Building icon_circle SmartConnector Forum
1305 0 5
Latest Reply: Daniel_Cerone

Yaser.Farid
Yaser.Farid

EBO Disconnects from EWS after restarted

Hi, I have made 3 different EWS services for one project and when I run it everything works perfectly with no issues, EBO connects to the EWS processors, gets the points, and displays everything perfec...
EcoStruxure Building icon_circle SmartConnector Forum
1058 1 2
Latest Reply: Daniel_Cerone

_Ty_
/html/rank_icons/LtCommander.png _Ty_ /html/rank_icons/EcoXpertMasterLeaf.png

Smart Connector Specification Sheet?

I can't find the Smart Connector Framework specification sheet. Do they exist? I need to provide requirements to the customer.
EcoStruxure Building icon_circle SmartConnector Forum
720 0 1
Latest Reply: Daniel_Cerone

mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

The SmartConnector 2.5.4.18 service failed to start after system resta...

Hi, SmartConnector 2.5.4.18 failed to start after system restart. See the exception log below.It would be nice if this can be fixed in the next version. Thanks.Mike 2022-11-14 16:32:30.9046,Error,Serv...
EcoStruxure Building icon_circle SmartConnector Forum
1516 0 2
Latest Reply: Daniel_Cerone

LuxuryWaffles
/html/rank_icons/Crewman.png LuxuryWaffles

Cant setup smart connector with EBO

I would like to use smart connector to expose API endpoints such that I can read and write data to EBO from 3rd party APIs. Smart connector have been setup at localhost:8082 which is also the same se...
EcoStruxure Building icon_circle SmartConnector Forum
2162 0 7
Latest Reply: Daniel_Cerone

PiotrJakubczyk
/html/rank_icons/Sisko_20x20.png PiotrJakubczyk /html/rank_icons/SE-Employee.png

smart connector 2.5.4 not able to use other SQL user than sa

Hello Independently from what I put into "Username:" field during installation in logs I always see "sa" user.
EcoStruxure Building icon_circle SmartConnector Forum
930 0 1
Latest Reply: Daniel_Cerone

AQ
/html/rank_icons/Lieutenant_JG.png AQ

EcoStruxure Web Service breakdown

Good day, We're experiencing technical difficulties with SmartConnector to EcoStruxure Building Operation. At some point, without real cause, EcoStruxure Web Service interface stopped connecting to S...
EcoStruxure Building icon_circle SmartConnector Forum
1320 0 3
Latest Reply: Daniel_Cerone

tus_bms-tech_co
/html/rank_icons/Crewman.png tus_bms-tech_co

Hilton OnQ integration issue

Hi community, I faced a problem with room occupancy state. In the occupied mode, it appears as 1 and its perfect, but when room is unoccupied there is no value state (null). As a result in EWS serv...
EcoStruxure Building icon_circle SmartConnector Forum
883 0 0

2023-07-14

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