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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2449 4 11
Latest Reply: Mehran_Mehrnia

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2356 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2735 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2772 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4517 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6798 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

PM 820 Harmonics

Good afternoon all. Upon looking at some values from one of our Portable PM820's that just came back from a client's site, I noticed some erroneous current THD readings. I'm aware that anything bel...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1246 0 2
Latest Reply: sesa44646

sesa294402
sesa294402 /html/rank_icons/Retired-User.png

Reading values of PM710 are not normal

Hi all,We are having a project that install a PME system for customer. Unfortunately, some power meters PM710 have abnormal values: the power factor is negative, and reactive power has both positive an...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1164 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Meter Bios

A customer is asking to provide information on the BIOS for meters - just a description of what BIOS is used. Specifically, he is using ION 7650, 7330, 7350s... We've been asked a similar question by ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
868 0 1
Latest Reply: jimbradley

Solved
sesa126789
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PM820 health status code : 00020001

Customer has reported a error code : 00020001 where show on the manu daignostics>maintenance of a PM820What is the meaning of the error code?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
884 0 1
Latest Reply: Anonymous user

ganesh_azzo_com
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EM4800 Firmware

Hi All,This to bring in your notice that EM4800 1.31 and below versions doesn't support all the function as well as inconsistent in data logging with PME 7.2.1 EM4800 1.46V onwards supports with PME 7...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3161 0 14
Latest Reply: Anonymous user

sesa212410_brid
sesa212410_brid /html/rank_icons/SE-Employee.png

Egx300 SMTP with SSL support!

Hi dear Experts,Sending reports via email from egx300 over a public provider is very common in Germany and an important issue/ function.The customers use public providers, because they don't have own ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
667 0 0

2014-12-18

Solved
sesa302370
sesa302370 /html/rank_icons/SE-Employee.png

PM 5000 CE Certificate

Hi All,As I have requested by the client for the CE certificate of PM5000 meter, can anyone help to share a soft copy? ThanksBR,Ringo
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1308 0 6
Latest Reply: Daniel_Brandao

Solved
Anonymous user
Anonymous user

Can we use IONsetup to do PM800 meter setting restoration ?

HiI checked the user guide and did not find much related paragraphs about this feature.Anyone has experience using IONsetup to duplicate meter settings to a bunch of meters?Thanks
EcoStruxure Power & Grid icon_circle Metering & Power Quality
927 0 1
Latest Reply: VictorMarincus

emmanuel_lagay
emmanuel_lagay /html/rank_icons/Retired-User.png

ION75** Watchdog output

Hi allI want to thank everyone which could give me more information about the possibility to manage a wachdog digital output on the ION device , this point is requested by the customer for bidding to ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1342 0 4
Latest Reply: Hal_Etheridge

dborle
dborle /html/rank_icons/Retired-User.png

UMG 96RM-E - Residual current monitor

Hello everybody,Does someone know, if we have within Schneider Electric a similar meter as the Janitza UMG 96RM-E is, which also integrates a residual current monitor (see also http://www.janitza.com/p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1124 0 0

2014-12-11

Solved
sesa207146
sesa207146 /html/rank_icons/Retired-User.png

PM5500 memory log consumption

Hello all,I would like to know, if we have some memory log consumption calculation e.g. if I set 6 values with 1 minutes interval I dont know how many days PM5500 can log data. Does PM5500 circular mem...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1290 0 2
Latest Reply: sesa207146

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