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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

Start a Topic
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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8838 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

Reset Energy Value to 0 KWh in 5350

HI all,I want reset Energy Value (E Del) to 0 KWh in PM5350. How do I do that?Thanks all,
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1726 0 3
Latest Reply: Ramasamy_N

sesa357933
sesa357933

SNMP Version in PM5000 and PM8000

Hi all,I would like to know if exist some document whit the SNMP version for the PM5000 and PM8000. I need that comply whit the SNMP V2.Thank you in advance.Alejandro.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1271 1 2
Latest Reply: sesa56314

gibson_huang_ep
gibson_huang_ep

Does anyone have this protection relay imfomation(catalogue / user man...

is very long time ago relay (Merlin Gerin brand) . about 20 years
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1588 0 2
Latest Reply: gibson_huang_ep

Anonymous user
Anonymous user

No

NO
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1686 0 4
Latest Reply: michael_franz

Marcos_Augusto
Marcos_Augusto Contributor

PM8000 downgrade to 001.000.057

A customer has reported a problem when trying to downgrade the 001.003.000 PM8000 FW to 001.000.057.When doing this he got the attached screen.I just found a PM8000Signature.cer file, but I am not sure...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2210 0 4
Latest Reply: Marcos_Augusto

sesa70148
sesa70148 Leader

Now available: How to use Meter Insights videos on YouTube

The first TechPubs playlist (on how to use the QR code feature and Meter Insights) is now on the SE youtube channel:https://www.youtube.com/playlist?list=PLa7UGrWOTyjnHv6dX9XzR83Xd-cd9SkLRLet us know w...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
803 1 0

2016-11-30

kaito_hokama_ry
kaito_hokama_ry

Power Monitoring on ION7550-RTU?

What are the cheapest options to do power monitoring with ION7550-RTU?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2243 0 6
Latest Reply: kaito_hokama_ry

Yut
Yut

DNP 3 setup

Is there any more convenient way to set DNP 3.0 serial using Setup Assistant menu only without switching to advance mode the set the DSO ? We were working on dozen of ION8800 those share data to DNP ma...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1042 0 2
Latest Reply: Yut

suzuki-takahir_1
suzuki-takahir_1

Full scale or readings? about current and voltage accuracy of PM8000 a...

Hello.Our customer would like to evaluate PM8000 and PM5000 current and voltage accuracy (error) as their internal test. PM5100, 5300 PM5500 PM8240Current 0.5% ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1333 0 1
Latest Reply: DanL

Anonymous user
Anonymous user

PM8000 series firmware v1.3.1 what's new

What's new in PM8000 series firmware v1.3.1 is available on the Schneider website:http://www.schneider-electric.com/ww/en/download/document/7EN12-0301Firmware version v1.3.1 for the PowerLogic™ PM8000 ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1984 1 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

ION7330 Counter rate

I'm working on an ION7330, I noticed that it does not have the storage module. I'm using a digital input to count events, I wonder if I can calculate how many events occurred over a period of time, a r...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
970 0 1
Latest Reply: Charles_Murison

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