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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4961 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6747 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8837 3 1
Latest Reply: Charles_Murison

Solved
michael_franz
michael_franz

Nuisance Alarm LED PM8000 meter

We have force all alarms OFF and acknowledged all alarms current and historical on a PM8000 meter with a remote display and yet the RED LED on the meter face refuses to extinguish. It is solid red.We ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7362 0 13
Latest Reply: michael_franz

Solved
Anonymous user
Anonymous user

Automatic export of data for ION7650 and ION8650 to FTP Server

Hi everyone!Is it possible to export data from ION7650 and ION8650 to a FTP server? How?Thank you,Maricor
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1767 0 2
Latest Reply: sesa205726_brid

Anonymous user
Anonymous user

PM8000 SNMP

Dear Community,A client currently requires to read some of the PM8000 output registers through the softwares CACTI and Open MS vía SNMP, but this registers appear as "strings" (attachments 1 and 2) and...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1551 1 0

2017-07-13

sesa77362_bridg
sesa77362_bridg Explorer

Metering device

We work on a project where have to measure online values of I, U, PF, etc. Also, we shall induce some disturbance in the system and in that case, we want that a power monitoring device records I, U, f ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1312 0 2
Latest Reply: sesa77362_bridg

JamesJeanette
JamesJeanette Leader

Announcement: PM55xx Version 2.4.2 Firmware has been released!

All,We have released the PM55xx Firmware Version 2.4.2. Please inform all of your teams.RELEASE NOTES:PM55xx firmware upgrade to address bug fixes, performance, and new features.Updates:=New Features=...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1544 0 0

2017-07-12

Daniel_Brandao
Daniel_Brandao Mentor

ION7X50 fw V410

Hi everyone,Firmware V410 for ION7X50 meters is available here: https://schneider-electric.box.com/s/9m8x51tgz8kltvs9blhqmaf34osyu1c3 . The files are also available in shopping Kiosk and =S= website.Th...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3981 5 11
Latest Reply: sesa165248_brid

sesa139164
sesa139164 Explorer

How to test POP of EM1000 ?

@ !
EcoStruxure Power & Grid icon_circle Metering & Power Quality
823 0 0

2017-07-06

sesa70148
sesa70148 Leader

PM5500 user documents in HTML portal

The core user documentation for the PM5500 is available in our new online portal, accessible from anywhere you can access the web, including on your mobile device:https://www.productinfo.schneider-elec...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1145 1 0

2017-07-06

sesa70148
sesa70148 Leader

ION7400 user documents now in HTML portal

The core user documentation for the ION7400 is available in our new online portal, accessible from anywhere you can access the web, including on your mobile device:https://www.productinfo.schneider-ele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1057 0 0

2017-07-06

Solved
Anonymous user
Anonymous user

PM800 Modbus Register Map/List?

Does anyone can help me find the Modbus Register Map / List for the PM800 as follows:String example for an ION6200: LbVln a,SR40100,FUINT16,NR1,S0.1,O0, LbVln b,SR40101,FUINT16,NR1,S0.1,O0, LbVln c,SR4...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3225 1 4
Latest Reply: Hal_Etheridge

Sven_Ortmann
Sven_Ortmann Leader

Communikation Problems with EGX100 and SIM10M

Hi,I want to implement analoge Inputs with the help of SIM10M and EGX100 into PME.The cabeling is the same way it is described in the install Manual:Dips of EGX100:1= OFF2,3,4,5= ONDips of SIM10M:1= ON...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1041 0 1
Latest Reply: michael_franz

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