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2023-09-26
12:47 PM
Recently Upgraded Firmware and Template and then rolled it back on an ION8650 meter. I can use ION Setup but the screen on the meter shows what I have attached below.
ANy help is appreciated.
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ION8000
Authentication Failed.
- Authentication Ticket Mismatched, failed authentication.
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2023-09-27
09:27 AM
Hi - thanks for your post - we would suggest a tech support ticket on this in order to gather more information. Are you able to log a ticket?
Thanks
Tom
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