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Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

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Welcome in Gateways & Energy Servers Forum!

Gateways & Energy Servers connect Buildings & Switchboards to Energy & Power Management Systems

This Forum especially fits:

  • - Power System Integrators
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Gateways and Energy Servers

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Emilie_Ernwein
/html/rank_icons/Ensign.png Emilie_Ernwein /html/rank_icons/SE-Employee.png

How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2989 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
Dom-Socquet /html/rank_icons/SE-Employee.png

WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4672 1 0

2022-05-05

Solved
Madleen_Laclef
/html/rank_icons/LtCommander.png Madleen_Laclef /html/rank_icons/SE-Employee.png

EcoStruxure Panel Server: new Generation of Gateways (updated July 202...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
40316 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
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Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3786 0 1
Latest Reply: Anonymous user

Solved
michael_franz
/html/rank_icons/Admiral.png michael_franz

One Stuck EGX 300 2nd Ask

One EGX 300 let me upload the bin file via ftp fine but will not let me send the disk image.Tried two Windows Explorer, DOS and FileZilla to ftp. ZIP. Now have a half updated EGX 300.bin at newest disk...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1164 0 5
Latest Reply: Randi_Dolan

Miguel_Angelo
/html/rank_icons/Lieutenant.png Miguel_Angelo /html/rank_icons/SE-Employee.png

Cisco Energy Management (CEM) and EGX300

HiWe have a partner from ITB that is integrating an EGX300 + iEM3155 in Cisco Energy Management Server. I realized that communication between the EGX300 and CEM is through http but is not working.Is th...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
497 0 0

2016-07-15

jcgivens21
jcgivens21 /html/rank_icons/Retired-User.png

Powerlogic Tenant Billing

Hello all,I could not find a specific group for the new Powerlogic Tenant Billing product being used with the EGX300, so I thought this would be the most likely place to post. I found an issue with the...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2445 0 11
Latest Reply: Anonymous user

AndersDahlskog
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Com´X Backup of logged data

HiHow to behave when in need to perform a backup e.g before a firmware upgrade as we recommend in user manualAll logged data is stored on SD card. In user manual Appendix B it is mentioned that data is...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
530 0 0

2016-07-13

Ken_Hsu
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Com'X 510 Zigbee Wi-Fi

Hello community,I have a sales colleague ask me about whether Com'X 200/510 can use zigbee and Wi-Fi simultaneously.From the Wi-Fi and zigbee instruction sheets (253537634-00, NHA2243500-01), zigbee an...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1348 0 3
Latest Reply: Ken_Hsu

michael_franz
/html/rank_icons/Admiral.png michael_franz

One Stuck EGX 300

One EGX 300 let me upload the bin file via ftp fine but will not let me send the disk image. Tried two Windows Explorer, DOS and FileZilla to ftp. ZIP. Now have a half updated EGX 300.bin at newest d...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
587 0 0

2016-07-11

michael_franz
/html/rank_icons/Admiral.png michael_franz

Three EGX 300 Concerns 1 & 2 must haves 3rd one would be nice

1.The EGX 300 Enercept graph for kW displays negative values. This is because it subtracts the last value from the present value to give you a difference of the values over the log period. This is OK...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
460 0 0

2016-07-11

michael_franz
/html/rank_icons/Admiral.png michael_franz

EGX 300 Register Write

Have half upgraded EGX 300 firmware. The bin went in fine. The disk image will not take.1. Tried Window Explorer ftp2. Tried DOS ftp3. Tried FilezillaThe EGX 300 simply will not except the image f...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
485 0 0

2016-07-08

michael_franz
/html/rank_icons/Admiral.png michael_franz

EGX 300 FTP Issues

Technical support is working with me on this. The reason appears to be that the EGX 300 did except the firmware bin file but will not let us ftp the disk image file. I suspect that its memory is corr...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
555 0 0

2016-07-08

michael_franz
/html/rank_icons/Admiral.png michael_franz

EGX 300 ftp

Hey folk - followed instructions on how to send firmware to the EGX 300. Bin file ftp went fine. udp file not so much. Neither dos ftp or windows explorer ftp will let me send the file.How do I get ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
570 0 0

2016-07-07

sesa113942_brid
/html/rank_icons/Crewman.png sesa113942_brid /html/rank_icons/SE-Employee.png

Reading of swapped bytes from modbus via Com'X200

What if you have a custom device which use swapped bytes in the registers?I have an example of a meter with a 32 bit integer register value:First reg. has the value: BF F1 (hex)Second reg. has...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1405 1 8
Latest Reply: michael_franz

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