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Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

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Welcome in Gateways & Energy Servers Forum!

Gateways & Energy Servers connect Buildings & Switchboards to Energy & Power Management Systems

This Forum especially fits:

  • - Power System Integrators
  • - Electrical Contractors
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Gateways and Energy Servers

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Emilie_Ernwein
/html/rank_icons/Ensign.png Emilie_Ernwein /html/rank_icons/SE-Employee.png

How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3042 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
Dom-Socquet /html/rank_icons/SE-Employee.png

WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4693 1 0

2022-05-05

Solved
Madleen_Laclef
/html/rank_icons/LtCommander.png Madleen_Laclef /html/rank_icons/SE-Employee.png

EcoStruxure Panel Server: new Generation of Gateways (updated October ...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
40897 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
/html/rank_icons/LtCommander.png Madleen_Laclef /html/rank_icons/SE-Employee.png

Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3813 0 1
Latest Reply: Anonymous user

michael_franz
/html/rank_icons/Admiral.png michael_franz

Three EGX 300 Concerns 1 & 2 must haves 3rd one would be nice

1.The EGX 300 Enercept graph for kW displays negative values. This is because it subtracts the last value from the present value to give you a difference of the values over the log period. This is OK...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
470 0 0

2016-07-11

michael_franz
/html/rank_icons/Admiral.png michael_franz

EGX 300 Register Write

Have half upgraded EGX 300 firmware. The bin went in fine. The disk image will not take.1. Tried Window Explorer ftp2. Tried DOS ftp3. Tried FilezillaThe EGX 300 simply will not except the image f...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
488 0 0

2016-07-08

michael_franz
/html/rank_icons/Admiral.png michael_franz

EGX 300 FTP Issues

Technical support is working with me on this. The reason appears to be that the EGX 300 did except the firmware bin file but will not let us ftp the disk image file. I suspect that its memory is corr...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
564 0 0

2016-07-08

michael_franz
/html/rank_icons/Admiral.png michael_franz

EGX 300 ftp

Hey folk - followed instructions on how to send firmware to the EGX 300. Bin file ftp went fine. udp file not so much. Neither dos ftp or windows explorer ftp will let me send the file.How do I get ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
578 0 0

2016-07-07

sesa113942_brid
/html/rank_icons/Crewman.png sesa113942_brid /html/rank_icons/SE-Employee.png

Reading of swapped bytes from modbus via Com'X200

What if you have a custom device which use swapped bytes in the registers?I have an example of a meter with a 32 bit integer register value:First reg. has the value: BF F1 (hex)Second reg. has...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1437 1 8
Latest Reply: michael_franz

michael_franz
/html/rank_icons/Admiral.png michael_franz

Emails from EGX 300

Are logs wiped out when new firmware is uploaded to an EGX 300? Any luck with emailing data.If yes, how to the files look and how well do they import into excel and so on?Michael Franz
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
516 0 0

2016-07-06

Solved
michael_franz
/html/rank_icons/Admiral.png michael_franz

PowerLogic and the Automation Server

One place we have been able to jail break competitor's system is when they need PowerLogic meter data in a format that they can use. This is often for alarming and HVAC demand load shed schemes. An A...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1563 1 6
Latest Reply: sesa57752

michael_franz
/html/rank_icons/Admiral.png michael_franz

Using existing templates

If we create a custom device from scratch it will not show up on the device tabs with all the nice tables and dials. If we used an already completed template and modified it would those pages work jus...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
578 0 0

2016-06-28

Theren
Theren /html/rank_icons/Retired-User.png

Com'X 510 Publication Issue.

Hi everyone,I have a similar issue as Steven Yan from [ComX510] Strange Publication Backfilling behaviour. But it is not exactly the same.We have a customer that places Com'X 510 underground to log dat...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1838 0 5
Latest Reply: Koen_Rowies

LaurentCoene
/html/rank_icons/Captain.png LaurentCoene /html/rank_icons/SE-Employee.png

Swapped registers in the Com'X200

In many instances, when you create a custom device type, you have to deal with swapped registers.In order to deal with this, in the EGX300, you used to invert the register start and end address.Here is...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
630 0 1
Latest Reply: sesa113942_brid

michael_franz
/html/rank_icons/Admiral.png michael_franz

Enercept NOT native to ComX 510

1. Please make us a native driver for the Enercept. It is a PowerLogic Schneider meter.2. Since the device lets us create custom devices why can't they be shown in the monitoring tab? Use the stand...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
585 1 0

2016-06-24

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