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Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

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Welcome in Gateways & Energy Servers Forum!

Gateways & Energy Servers connect Buildings & Switchboards to Energy & Power Management Systems

This Forum especially fits:

  • - Power System Integrators
  • - Electrical Contractors
  • - Power Panel Builders
  • - Power Consultants
  • - Facility Managers

Gateways and Energy Servers

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Emilie_Ernwein
Ensign Emilie_Ernwein Ensign

How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3264 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
Dom-Socquet Cadet

WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4781 1 0

2022-05-05

Solved
Madleen_Laclef
Lt. Commander Madleen_Laclef Lt. Commander

EcoStruxure Panel Server: new Generation of Gateways (updated October ...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
43383 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
Lt. Commander Madleen_Laclef Lt. Commander

Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3949 0 1
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Device log error in EGX 300

Hello PME team,I am using EGX 300 for Modbus communication with EGX 300.I tried to log data to mail and FTP in auto format, it shows some error.I attached some snaps regarding to configuration for mail...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
865 0 1
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Energy reading showing Zero value

Hello PME team,I am using EGX 300 , I am trying to monitoring the Energy value of EM 6400 on EGX 300.But it showing zero value, I have attached snaps of the error.Kindly suggest me to fix the issue.Reg...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1030 0 3
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Shark 200S meter model on ComX510

I'm quoting a job with 30-40 Shark 200S meters all in 1 building, every meter has individual IP address and is ethernet back to a switch in the IT server room. Currently another provider is providing ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1576 0 7
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Can I have Device logging from a generic modbus device using EGX300?

We have aSerial Modbus Slave device connected using RS485 to an EGX 300 . That isto read over Modbus TCP/IP the slave registersThat worksOK and we can read the data . but the question is :As the EGX3...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
739 0 1
Latest Reply: Adrian_Dicea

Solved
Theren
Theren Schneider Alumni (Retired)

Remote access a Com'X510 through GPRS?

Hi All,Is it possible to remote access a Com'X 510 using the GPRS dongle method?Customer wants to access the webpage of the Com'X 510 that is installed at a remote site.As far as I know, this is not po...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1433 2 2
Latest Reply: Theren

Anonymous user
Anonymous user

Do we have comparsion chart for EGX100,200,300,400 and ComX?

HiI got a retrofit project with EGX200 and EGX400 installed 5 years ago. The facility manager would like to see a comparison chart with our obsolete, current and coming models. I would like to check if...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1713 2 3
Latest Reply: michael_franz

Solved
Guillaume_Evrard
Captain Guillaume_Evrard Captain

Do we have a CAD drawing for COMX 510 ?

I am looking for Autocad drawing or format compatible with autocad to update Autocad drawings for a project.Should be available somewhere or BIM model to be converted in dwg or dxf.
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1270 0 2
Latest Reply: Guillaume_Evrard

michael_franz
Admiral michael_franz

EGX300

Is the EGX300 at end-of-sales with Schneider-Electric? When or at what data did or will this happen?Thanks,Michael FranzFaith TechnologiesWisconsin
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
624 0 0

2017-03-14

edward_lim_uon_
Ensign edward_lim_uon_

Data Logger

Hi,Since the COM'200/210 cannot log data every second, does anyone know of an alternative product from other vendors that can meet this requirement?It must also be able log data from RS485, SNTP time s...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
632 0 0

2017-03-07

michael_franz
Admiral michael_franz

Com'X510 TEAM

TEAM:Take care with the Com'X510. Great product but native drivers limited to newer metering devices and only does two wire communication from its on board ports. It has been a bitter complaint that i...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
697 0 0

2017-03-06

tanngeeseng_gma
tanngeeseng_gma

ComX200 Trusted Root Certificate

Hello,When using internet explorer to browse the webpage of Com'X 510 energy server, encounter untrusted root certificate problem.Can someone advise how to obtain the ComX200 trusted root certificate t...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
520 0 0

2017-03-03

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