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Gateways and Energy Servers

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Welcome in Gateways & Energy Servers Forum!

Gateways & Energy Servers connect Buildings & Switchboards to Energy & Power Management Systems

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Gateways and Energy Servers

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Emilie_Ernwein
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How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2898 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
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WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4632 1 0

2022-05-05

Solved
Madleen_Laclef
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EcoStruxure Panel Server: new Generation of Gateways (updated July 202...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
38121 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
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Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3730 0 1
Latest Reply: Anonymous user

JimmyFSA
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EIFEs are connected to PME but the data is not logged in the database

Hello everyone,We have connected several EIFEs in daisychain on a TCP network. All the EIFEs are configured in a similar way and we can ping each of them from the application server.We have a tool (PMC...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1781 0 5
Latest Reply: nora_sallai_ias

Solved
Natalija
Natalija /html/rank_icons/SE-Employee.png

PowerTag Link Display to PAS600

Hello, does anyone know when the new PAS600 firmware will be released that enables compatibility with the PowerTag Link Display? Thanks, Natalija.
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
111 0 1
Latest Reply: Thierry_Baudard

Solved
sesa205726_brid
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EGX100/300: password recovery

Hello Power Logic Comnunity,I have a question, seemingly trivial, of which I can not find answer.The question is:how I can recovery the password access to web page of EGX100 / 300? A customer has chang...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2699 2 11
Latest Reply: MOHSINALI

Solved
sesa149897_brid
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IFE default username & password has been changed

Hi Everyone, This is the brand new IFE module, but the default Username "Administrator" & Password "Gateway" did not work. Error message "Login failed, invalid Username or Password. Please check an...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
9185 0 12
Latest Reply: vedharaj1994

Informational
Eric_HAVAS
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[Panel Server] New firmware 002.003.000

Hello Gateway and Energy servers community,For your info, the new Panel Server firmware 002.003.000 is currently available on se.com web site as well as user guide, release notes (for what's new), modb...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
171 1 0

2025-07-31

JTAL
JTAL

Replaced PAS800 Panel Server after failure, cannot re-pair PowerTags w...

A PAS800 device was installed and commissioned, this device had multiple PowerTags and at least one PowerTag Rope (A9MEM1593) configured and being monitored. This PAS800 Power Monitoring device failed ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
229 0 3
Latest Reply: Romain_Polette

Bobhow1
Bobhow1

PAS800 Failure / Power-tag rope issue

I was called to attend to a PAS 800 not responding , upon arrival the device has lost power ( power is live to the connector ) and all lights on the front are out and network connectivity lights are al...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
297 0 3
Latest Reply: Romain_Polette

Solved
jedzruiz1985
/html/rank_icons/Lieutenant_JG.png jedzruiz1985

Panel Server failing to update firmware

Hi Xperts, We have a panel server (PAS800) that is refusing the firmware updates via self webpage and EPC. We have tried resetting to factory and still no success in updating the firmware. Current ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
236 1 2
Latest Reply: jedzruiz1985

Solved
Stuart_Cheng
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PAS: RF-ID and Install Code pairing

Hi All, I’ve been reviewing the latest PAS firmware update (version 002.002.000), and noticed that it introduces a new method for connecting wireless devices using RF-ID and Install Code. According t...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
165 0 2
Latest Reply: Eric_HAVAS

Solved
Jacek_P
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Adding HeatTag to PAS600

Hello, I was trying to add Heattag to PAS600 over web browser using wireless device discovery. When the Heattag was found I got message (picture attached) Have someone met such error ? How to use sel...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
264 0 4
Latest Reply: Jacek_P

Solved
BZsala
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PAS800 Server with Huawei SmartLogger (PV)

We have a photovoltaic system installed on our plant, which uses Huawei Smartlogger. We have a PAS800 panel server used to log all kind of data in the plant and I would like to add the SmartLogger to t...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
301 0 3
Latest Reply: Romain_Polette

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