Gateways and Energy Servers
Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
User | Count |
---|---|
81 | |
46 | |
28 | |
28 |
Link copied. Please paste this link to share this article on your social media post.
Hi,
I'm currently setting up communication between CitectSCADA and Deep Sea DSE 7320 via EGX 150. When I tried to read one register using EGX web page: it returned "Gateway Target Device Failed to Respond"
(Further explanation from Modbus.org: Specialized use in conjunction with gateways, indicates that no response was obtained from the target device. Usually means that the device is not present on the network)
I tried to read the DSE7320 directly in Modbus RTU format using Modscan32 and TSXCUSB485, it worked fine.
The EGX 150 was also working fine as I read PM5350 registers without problem.
Does anyone have a clue what might be the cause of the exception response? How to solve this?
-Pradipta-
Link copied. Please paste this link to share this article on your social media post.
Hello @pradiptasetio , thanks for your question, @Sven_Ortmann may be able to support here
PS: do not hesitate to use the search bar, your issue may have been solved already somewhere in the community 😉
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Please check this as follows
Enter to Settings > Communication > TCP/IP Filtering >
Enable the filtering...
And make sure that exception is present
for example if your scada server has 192.168.18.155 then the ipfiltering range must be 192.168.18.*** (writing * means all addresses from 0 to 255)
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.