Cannot access Power Tag Link

[SESA528]

Hi team,

I'm connecting Power tag link to PC. But I cannot access via Web Server of Power Tag Link.

Pls help me. Thanks very much.

[Romain_Polette · Accepted solution]

Hello @SESA528 , 

Known issue.

You can recover the web pages but this will solve the problem only for some weeks or months.

You can recover the web pages with EPC. Please contact your tech support.

Regards, 

[Guillaume_Evrard]

hello @Romain_Polette ,

Does it affect all FW version of PTL ? If this is known issue can you provide the solution ?

Kind Regards

[SESA528]

Hi @Romain_Polette ,

Kindly give for me document for recover the web page of Power Tag Link. Thanks very much

[Romain_Polette · Accepted solution]

Hi, 

@Guillaume_Evrard => issue is not related to the FW but to internal chip (2019-2020 PowerTag Link are not affected).

@SESA528 will forward you the procedure in private message. This is not something we can share through the community.

Regards, 

[SESA528]

Hi @Romain_Polette ,

Okay thanks. I got it

[Nils]

Hello @Romain_Polette ,

I would also need the procedure in private message if possible.

[WeiBin]

Hello @Romain_Polette ,

I would also need the procedure in private message if possible.

[Romain_Polette]

Hello @WeiBin , 

Check your PM.

Regards,