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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
227 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
308 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
625 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22070 17 8
Latest Reply: JLehr

Solved
Keec
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Error collecting data after upgrade DCE to 7.9.1

After the latest upgrade of DCE (7.9.1) I regularly get a message from ITA (9.3.4):The server is unable to collect device and alarm data from Data Center Expert. I also cannot open my PUE dahboard:ee-d...
EcoStruxure IT icon_circle EcoStruxure IT forum
1055 1 1
Latest Reply: gsterling

Solved
nicholas.r
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Data Centre Operation (DCO) Backups failing Due to Lack of Free Space

DCO Backups failing and I can see it due lack of space and we have backups going back to 2019 Saw something about purging but cant find article How do we purge a lot of these to make space available? ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1289 0 3
Latest Reply: Jef

Matt13
/html/rank_icons/Ensign.png Matt13

Cloning Email alerts between devices in EcoStruxure IT

I've configured a UPS device with email contacts, events and interval timing between alerts on a UPS NMC. I'm trying to distribute that configuration across the 160 UPS devices we have in region via Ec...
EcoStruxure IT icon_circle EcoStruxure IT forum
1557 1 1
Latest Reply: Matt13

Anonymous user
Anonymous user

DCE Wsdl Error

I want to get some sensor infotmations with soap call like power usage of some sensors by kWh. But when I try to sample reuest of DCIM Expert with SOAP UI I got error message "com.apc.varlib.model.dev...
EcoStruxure IT icon_circle EcoStruxure IT forum
1302 1 2
Latest Reply: Cline85283

SonNG
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Support login ecostruxure it entitlements

Hi Support Team, Looks like i'm having some problem in the login step to the website https://ecostruxure-it-entitlements.se.com/Please help me to solve this problem Tks & RegardsSonNG
EcoStruxure IT icon_circle EcoStruxure IT forum
2140 0 2
Latest Reply: Cline85283

Solved
mgarciaMegacable
/html/rank_icons/Ensign.png mgarciaMegacable

Video Tutorial for Data Center Operation (DCO)

Hello,Are there manuals or tutorials on the use and administration of the software?
EcoStruxure IT icon_circle EcoStruxure IT forum
1189 0 2
Latest Reply: Jef

Solved
AkihiroY
/html/rank_icons/Lieutenant_JG.png AkihiroY /html/rank_icons/SE-Employee.png

EcoStruxrue IT Gateway - Windows 11 support plan

Does anyone know wheter EcoStruxure IT Gateway support running on Windows 11?One of our customer want to run EcoStruxure IT Gateway on their Windows 11. But, I could not find the Windows 11 in the arrt...
EcoStruxure IT icon_circle EcoStruxure IT forum
1720 0 1
Latest Reply: AkihiroY

Jerry.Mersel
/html/rank_icons/Crewman.png Jerry.Mersel

How to get the servers per rack name

Hi: I need to get the name of the servers that are on a particular rack. I got from a colleague this get request: <ip>/api/v8.1/assets/search?q=Rack%20C2" But it only returns parti...
EcoStruxure IT icon_circle EcoStruxure IT forum
1758 0 3
Latest Reply: Jerry.Mersel

mark_coomes
/html/rank_icons/Lieutenant.png mark_coomes

Commissioning ABB ACH580 LON adapter in Ecostruxure

Replaced ABB 550 with 580. Retained old FLON from old VFD to use with new VFD. I can service pin the FLON but otherwise the commission fails. The VFD is through a LON network on a Xenta 913. That was b...
EcoStruxure IT icon_circle EcoStruxure IT forum
2601 0 7
Latest Reply: mark_coomes

Solved
mkuhn22
/html/rank_icons/Ensign.png mkuhn22

Struxureware Firmware updates

How long does it generally take Struxureware to see newly available firmware? I have a number of 9630/31 and 40/41 devices, running firmwares 7.0.4 and 2.2.0.1 respectively. I see that there are upda...
EcoStruxure IT icon_circle EcoStruxure IT forum
2815 0 5
Latest Reply: mkuhn22

Solved
Jerry.Mersel
/html/rank_icons/Crewman.png Jerry.Mersel

getting power consumption from a virtual device

Hi:I need to get the power consumption from several devices, along with the total for a particular data center.The problem is I'm not exactly sure how to do that.Running the "getalldevices Request" I ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1209 0 2
Latest Reply: Jerry.Mersel

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