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EcoStruxure IT Forum

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
23614 18 8
Latest Reply: JLehr

StefanT
StefanT

Start DCE Client direct in Report?

Every morning we start DCE and login, navigate to Report, start Report view, and click to refresch to turn on a refresh cycle. is it possible to start it with Parameters direct in the right View and r...
EcoStruxure IT icon_circle EcoStruxure IT Forum
673 1 1
Latest Reply: Cory_McDonald

Tafadzwa
Lt. Commander Tafadzwa

Device Discovery - ITE

Hi All, I am facing a challenge discovering some 3rd party UPSs into the ITE Gateway. I am running a Gateway with Software Version 1.19.0.4. and Device Library 2.0.0.394. I have picked up that I c...
EcoStruxure IT icon_circle EcoStruxure IT Forum
924 0 1
Latest Reply: Cory_McDonald

marting
Lieutenant JG marting

'Apply firmware updates' from right-click context menu?

Not sure if anyone has posted this as a feature request yet but it sure would be convenient if you could select a number of devices and right-click and have the option to apply firmware updates from th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
889 1 1
Latest Reply: Cory_McDonald

RichardParry_apc
Crewman RichardParry_apc

NetBotz Smoke Detector SNMP OID

Hi All, I have a NetBotz setup I've just added 2x smoke detectors to. One is off the NetBotz 250, and the other is off a NetBotz 150 Sensor Pod. As there's no documentation of SNMP OIDs I've always use...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1149 1 1
Latest Reply: Cory_McDonald

RichardParry_apc
Crewman RichardParry_apc

NetBotz Smoke Detector Out of Sensitivity

Just fitted 2x brand new NetBotz Smoke Detectors. They're both showing as OK and "No Smoke" on the NetBotz system (one is connected to a NB 250 and the other a NB 150 Sensor Pod). However, one is blin...
EcoStruxure IT icon_circle EcoStruxure IT Forum
863 1 1
Latest Reply: Cory_McDonald

sesa328748_brid
Ensign sesa328748_brid Ensign

Generate Java options failed during install EcoStruxure IT Gateway

Hi All, I found the error message "Generate Java options failed" during install EcoStruxure IT Gateway. the installation would be cancel and rollback. the gateway version 1.17.1.5. on Windows 10 Plea...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1007 0 1
Latest Reply: Cory_McDonald

rasul.dzhenaliev
rasul.dzhenaliev Cadet

Cannot connect with mail server

In DCE I am trying to set up a mail server. When I try to send a test email a message appears saying: 334 NTML supported and nothing is sent
EcoStruxure IT icon_circle EcoStruxure IT Forum
998 0 1
Latest Reply: Cory_McDonald

Phlerm
Ensign Phlerm

DCE and SNMPv3 SHA/AES w/ UPS NMC Issue

We are running DCE 7.9.3. If we add a device (APC NMC2 or NMC3) using SNMPv3 and SHA/AES to DCE, then communication w/ the device does not function correctly. However, if we reboot the DCE server, th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
795 0 1
Latest Reply: Cory_McDonald

sesa377040_brid
Crewman sesa377040_brid Crewman

Galaxy VS SNMP OID required

All I have a customer who is looking for the SNMP OID for a Galaxy VS that is appropriate for the item number "4. UPS Supply" listed below. We would like to know if it actually exists as it is not ob...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2149 1 1
Latest Reply: Cory_McDonald

MarekSz
Crewman MarekSz

Gateway software update - can't connect to cloud

Hi,I was trying to update all our Gateways from version 1.18.0.1 to 1.19.0.4.Six gateways out of seven updated without issue. One of them after some time after pressing Upgrade button is displaying now...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1066 0 1
Latest Reply: Cory_McDonald

RobertMurray
RobertMurray

Netbotz 570 No Password Reset Prompt on Console Connection

NBRK0570 running V4_5_1_20151117_1714 I am trying to reset the default root password to get access to the WEB UI and connect via Advanced View. The 570 was previously monitored by a DCE server that is ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
802 1 1
Latest Reply: Cory_McDonald

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