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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
227 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
308 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
625 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22070 17 8
Latest Reply: JLehr

DCIM_Support
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How to install CA signed SSL cert in ITO

Hello, We currently have ITO and Portal residing on the same Windows Server 2012 R2 server and I was able to install a trusted cert for Portal per your walk-thru. Do you have one similar for ITO? (...
EcoStruxure IT icon_circle EcoStruxure IT forum
949 0 7
Latest Reply: DCIM_Support

DCIM_Support
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Change "no duplicates" from barcode to serial field

Greetings, Is there a way to change the current "no duplicates allowed" field from barcode to serial? There are documents being created that are interfering with my ability to add lets say a service ...
EcoStruxure IT icon_circle EcoStruxure IT forum
882 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

how to configure netbotz 150 to netbotz 250

Hello, how to thread netbotz 150 to netbotz 250The netbotz 150 does not turn on and is connected to 250? thanks (CID:134690872)
EcoStruxure IT icon_circle EcoStruxure IT forum
1400 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Mass NTP configuration for PDUs

Hi We have about 200 PDUs that we manually configured there the time and date according to the local time zone. Now we have an NTP server and we want to configure the pdus to be tuned according to th...
EcoStruxure IT icon_circle EcoStruxure IT forum
1392 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Advanced view, map editing problem

Hi When editing a map view in Adv. view (V4.6.2) I am not ale to move the sensor icons on the map. This occurs for some trainees also, and seems to relate to Windows version. Any input/fix is welcome...
EcoStruxure IT icon_circle EcoStruxure IT forum
783 0 6
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Total Load shown

Hello, Can it be shown total load equal the estimated load? edited: Can I adjust the total power equal the estimated load without calculation failover load and PSU Uncertainty ? (CID:134690355)
EcoStruxure IT icon_circle EcoStruxure IT forum
963 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

403 - Forbidden: Access is denied. You do not have permission to view ...

that error display to me the site, when a try to obtain the licences key (CID:134690173)
EcoStruxure IT icon_circle EcoStruxure IT forum
2970 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

license nodes

(CID:134690107)
EcoStruxure IT icon_circle EcoStruxure IT forum
720 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How to put devices in maintenance mode when gateway it is used?

Hello, I have gateway it V1.4.68 installed and running on a test config with a Symmetra and a Cooler, and some Pdu's and a netbotz. How can I inhibit alarms when maintenance on UPS and/or cool unit...
EcoStruxure IT icon_circle EcoStruxure IT forum
967 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Looking for a way to manually add location to a device in DCE

We have an issue where we are trying to put a location in DCE for our remotely monitored PDU's. There is no where in the configuration of the PDU to place a location that DCE will pick up. Is there...
EcoStruxure IT icon_circle EcoStruxure IT forum
725 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Netbotz 355 - periodic report and other

Hi, can I configure the Netbotz 355 to send (via e-mail) a periodic report with only the temperature information and graph. Currently I received the report but it has information that is not requir...
EcoStruxure IT icon_circle EcoStruxure IT forum
631 0 1
Latest Reply: DCIM_Support

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