Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,043
  • Data Center Operation 2,251
  • NetBotz 999
  • IT Expert 395
  • IT Advisor 343
  • DDF 314
  • DCIM Support 309
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 26
  • Network Management Card 9
  • Features released 6
  • IT Advisor CFD 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • PowerChute 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 5. Product Q&A 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Community 1
  • Connectivity 1
  • Analytics 1
  • How to 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
129
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
72
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
43
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
23614 18 8
Latest Reply: JLehr

Solved
DCIM_Support
Picard DCIM_Support

Incorrect floor plenum pressure and velocity maps

Hello everone! I am facing some issues with the air pressure and air velocity maps and I don't know if there is a way to model it properly on DCO. According to the floor layout of our datacenter, the...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1188 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

IT Optimize tab CPU usage graphs are empty

Hello. In the IT Optimize tab, whenever I try to check the CPU usage of any of the discovered servers of my datacenter, the associated cpu usage graph appears in blank. I have checked ITO se...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1289 0 8
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Data Center Expert - integration with netbotz

Hi all, I had an issue with DCE when integrate with netbotz, the list of sensor pod in DCE list is not in sequence but in advanced view is in sequence. (CID:93915121)
EcoStruxure IT icon_circle EcoStruxure IT Forum
714 0 4
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Genome Symbol References

Hi Guys, Within the Genome library, each of the items have a box with a colour and letter. I understand that items like Racks are grey and have R, Cooling Units are blue and have a C, but looking at ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
756 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Dry contact monitoring

Hi Team, Kindly advice how well I can monitor dry contact devices especially if there are huge number of them in one room mostly UPS, Cooling Units & Automatic Transfer Switches. Should I buy m...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3071 0 8
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Why can submit data loss when a chart is generated sensors DCO

Why can submit data loss when a chart is generated sensors StruxureWare Datacenter Expert (CID:93915043)
EcoStruxure IT icon_circle EcoStruxure IT Forum
864 0 4
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Power capacity and capacity history reports coming empty in DCO 7.3.5

When we generate reports for power capacity and capacity history there is no data and showing empty field. (CID:93915040)
EcoStruxure IT icon_circle EcoStruxure IT Forum
727 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Genome enclosure match for Proliant SL210t Gen8: 1U node Blade

I have a HP ProLiant 2500 Gen 8 enclosure with 4 SL210 Gen8 1U Node blades. In the Genome library i find both the SL210 Gen 8 blade and the ProLiant T2500 but the blade wont fit into the chassis. Any...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1059 0 4
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Cooling computing issue in DCO-7.4.0

Hi, why I get this message " The system cannot compute: Cold aisle: Hot air is blowing into the cold aisle" when I go to cooling tab. see the attached screenshot, Row A is green and row B is red i...
EcoStruxure IT icon_circle EcoStruxure IT Forum
832 0 6
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Why the StruxureWare Portal is frozen ?

When I try to access Portal the result is a website totaly diferent, with icons unaccessible, I cant do nothing on page (see picture) I already did : - I checked services and all is ok- Did some test...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1051 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

DCE Connection lost using internet explorer 10

Is anyone else experiencing connection issues when web browsing to DCE using internet explorer 10?? google chrome is stable but ie10 keeps throwing up unable to retrieve data from the server. Attempt...
EcoStruxure IT icon_circle EcoStruxure IT Forum
945 0 3
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 566
    • 567
    • 568
    • …
    • 597
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore