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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22130 17 8
Latest Reply: JLehr

Phlerm
/html/rank_icons/Ensign.png Phlerm

DCE and SNMPv3 SHA/AES w/ UPS NMC Issue

We are running DCE 7.9.3. If we add a device (APC NMC2 or NMC3) using SNMPv3 and SHA/AES to DCE, then communication w/ the device does not function correctly. However, if we reboot the DCE server, th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
684 0 1
Latest Reply: Cory_McDonald

sesa377040_brid
/html/rank_icons/Crewman.png sesa377040_brid /html/rank_icons/SE-Employee.png

Galaxy VS SNMP OID required

All I have a customer who is looking for the SNMP OID for a Galaxy VS that is appropriate for the item number "4. UPS Supply" listed below. We would like to know if it actually exists as it is not ob...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1881 1 1
Latest Reply: Cory_McDonald

MarekSz
/html/rank_icons/Crewman.png MarekSz

Gateway software update - can't connect to cloud

Hi,I was trying to update all our Gateways from version 1.18.0.1 to 1.19.0.4.Six gateways out of seven updated without issue. One of them after some time after pressing Upgrade button is displaying now...
EcoStruxure IT icon_circle EcoStruxure IT Forum
960 0 1
Latest Reply: Cory_McDonald

RobertMurray
RobertMurray

Netbotz 570 No Password Reset Prompt on Console Connection

NBRK0570 running V4_5_1_20151117_1714 I am trying to reset the default root password to get access to the WEB UI and connect via Advanced View. The 570 was previously monitored by a DCE server that is ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
693 1 1
Latest Reply: Cory_McDonald

German_Camey
/html/rank_icons/Ensign.png German_Camey

NETBOTZ 750 have data loss from multiple POD 150

Hello, I have a problem. I have installed 8 POR 150 in cascade to a NETBOTZ 750, the first 5 POD 150 have communication and send the data collected by the sensors (The A-Links are between 100 meters or...
EcoStruxure IT icon_circle EcoStruxure IT Forum
815 1 1
Latest Reply: Cory_McDonald

Hamid1
Hamid1

Netbotz 250

Hi ! I have a problem with a Netbotz 250 and 150 Pods, it seems that dry contacts and temp/humid sensors that are from the 150 Pods will not appear under the Relay Output Abnormal state or Threshold Vi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
844 1 1
Latest Reply: Cory_McDonald

BeardMan
/html/rank_icons/Crewman.png BeardMan

Need Phone Number for EcoStruxure IT Technical Support

Hi, Does anyone know a direct number to EcoStruxure IT Technical Support? I have two tickets open regarding some security findings that appear to be reporting falsely in EcoStruxure IT. I did get a fa...
EcoStruxure IT icon_circle EcoStruxure IT Forum
867 1 1
Latest Reply: Cory_McDonald

mgarciaMegacable
/html/rank_icons/Ensign.png mgarciaMegacable

reading registers PM8000 - PM5560

Good day,I have some PM 5000 and 8000 series loaded on my system but I have problems with the information they provide.If I scan the bus, it gives me different information than what the PM delivers dir...
EcoStruxure IT icon_circle EcoStruxure IT Forum
912 1 1
Latest Reply: Cory_McDonald

PrzemekSz
/html/rank_icons/Ensign.png PrzemekSz /html/rank_icons/SE-Employee.png

wrong units on Active Alarms (F/oC)

Hi We have a problem with wrong temp unit in Active Alarms. All temp values are in C but on Active Alarms we can find F values. Client and operation system is set on MetricWhere can be a problem?
EcoStruxure IT icon_circle EcoStruxure IT Forum
1161 1 1
Latest Reply: Cory_McDonald

Solved
Gabi
/html/rank_icons/Lieutenant.png Gabi

chiller TRAF2042A/1742A

Hi all, there is any chance to find modbus/snmp documentation for some old chillers TRAF series? in the past a site was available with all kind of files snmp/modbus DDF allocated for this kind of ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1130 1 1
Latest Reply: Cory_McDonald

masolans
/html/rank_icons/Ensign.png masolans

problem integrating SENTROM PAC in DCE

I have to integrate two Semtron 5300 network analyzers via modbus TCP.I have the corresponding DDF.One of them has been integrated correctly but the second (which is configured in the same way) gives c...
EcoStruxure IT icon_circle EcoStruxure IT Forum
828 1 1
Latest Reply: Cory_McDonald

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