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EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22126 17 8
Latest Reply: JLehr

Solved
DCIM_Support
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PUE not calculating

Hi All, I have tried to calculate of PUE as documents of Energy System Configuration, but i have not succeded. Each configuration has failed and a step box which is pop-up default calculating step...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1454 0 11
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Adding device user manuel as an attach on DCO

Hi Community, I want to add user manuel or kind of documents on DCO as an attach or a tag.. Is that possible? Regards Kerem (CID:105465849)
EcoStruxure IT icon_circle EcoStruxure IT Forum
679 0 3
Latest Reply: DCIM_Support

DCIM_Support
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DCE fail to retrieve device settings

Hi I have few UPS fail to 'Retrieve Device Settings' from 'Device --> APC SNMP Device Configuration --> Configure Devices', error message 'Configuration Retrieval Failed: Unable to transfer con...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1048 0 2
Latest Reply: DCIM_Support

DCIM_Support
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CA Integration

It Is possible to integrate DCE/DCO with CA DCIM ? If yes, how ? Rgds, (CID:105465825)
EcoStruxure IT icon_circle EcoStruxure IT Forum
707 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCE isn't retrieving clips even though they're in the alarm history

I've just come across an odd problem. Our DCE isn't able to retrieve clips for one of our Netbotz cameras (single rack Netbotz with a single camera pod), but when I go to Alarm History all the clips ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
638 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCE - DCO - Report Time Sync

Hi Community, I am using an NTP server fot time syncroniztion from DCE and DCO. Both system time is correct as you can see from NTP image from attached. Hoverwer, when i try to create a report on D...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1183 0 11
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCE - Event Log SNMP Trap

Hi Community, Hi, emrekoca My customer wants to have event logs in DCE which is who is log in or who change threshold for information security. They are using SIEM Archsight software for controlli...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1494 0 6
Latest Reply: DCIM_Support

DCIM_Support
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False Positive

Hi I am seeing more and more false alarms generated by NetBotz. for instance below is graph showing temp warning alert at 25.6, however the threshold is set as a range threshold min 16, max 28 TIA...
EcoStruxure IT icon_circle EcoStruxure IT Forum
567 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCO client is running very slow

Dear guys, We are running a DCO trial in a customer and he is getting a bad feeling so the client is running very slow. He wait more than 10 minutes to open the client and sometimes he cannot save th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
985 0 4
Latest Reply: DCIM_Support

DCIM_Support
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Leak Rope detected

Hello, we are taking leak Rope detected errr from our customer's netbotz. We controlled but there is no issue at the DC. What can we do in this situation. We are taking the same error several times i...
EcoStruxure IT icon_circle EcoStruxure IT Forum
710 0 2
Latest Reply: DCIM_Support

DCIM_Support
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I'm trying to use the DCO Excel Import function to associate my rpdu's...

I'm trying to use the DCO Excel Import function to associate my rpdu's to a room pdu and specific breaker. Is there a cross reference available for the template? (CID:105465662)
EcoStruxure IT icon_circle EcoStruxure IT Forum
580 0 3
Latest Reply: DCIM_Support

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