Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,040
  • Data Center Operation 2,248
  • NetBotz 998
  • IT Expert 389
  • IT Advisor 343
  • DDF 314
  • DCIM Support 307
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • Network Management Card 6
  • IT Advisor CFD 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SSH 1
  • Power Availability 1
  • timeout 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • PowerChute 1
  • SMARTCONNECT 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
128
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
41
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22798 18 8
Latest Reply: JLehr

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Question about DDF file transfers

Not a problem exactly more a question of curiosity. DDF's are uploaded to the server, but the knowledge base https://www.schneider-electric.us/en/faqs/FA177004/ states:- "StruxureWare Data Center Exp...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1215 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

netbotz lens

Hello, I have been installing my Netbotz 355 appliances in some close-quarters communication closets. I find the field of view on the camera is not nearly wide enough for me to get a good view of th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1047 0 7
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

CSR Generation for NETBOTZ 450 v 4.5.4

I have been attempting to follow the instructions for generating a CSR for SSL certificate located else were on this site. My equipment is a Netbotz 450 (version 4.5.4). The problem is that Shift+x w...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1140 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How can restart modbus over TCP services in DCE?

Hi,I have an issue with modbus over TCP. DCE can't read the sensor value of all modbus devices, and only appear "status online", but the sensors value appears "unplugged".The modbus over TCP was work...
EcoStruxure IT icon_circle EcoStruxure IT Forum
927 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How to change Unit from F to C in email notification of Rack Monitor

How to change email notification units from F to degree oC centigrade of Rack monitor 570 sensors email notification, (CID:130095532)
EcoStruxure IT icon_circle EcoStruxure IT Forum
972 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Inaccurate Energymeter Sensor Data (Secure 440) in DCE....

I have added my substation energymeter to DCE 7.4.3 after getting the DDF from Device support. But the data are inaccurate. What should I do now? (CID:130095387)
EcoStruxure IT icon_circle EcoStruxure IT Forum
834 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How DCE Log file are stored by the application ?

Thougtht that purge settings will apply to log files, but i'va never purge thresholds. I can't see files older than 10 days. Thanks for any clarification Benoit (CID:130095322)
EcoStruxure IT icon_circle EcoStruxure IT Forum
698 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Communication between DCO and DCE Using SSL not working.

Good Afternoon, My DCO communication with DCE server was working fine using port 80 without SSL. I recently changed using SSL for more security between DCO and DCE. The DCE server was configured wi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
782 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

how can use two differnt ddf for two diferent uniflair air conditioner...

Hi, I have a problem with the ddf's of uniflair air conditioner. I have two models, uniflair amico LE and uniflair SP UCA, each one with their ddf. When I load only ddf for uniflair LE and add only d...
EcoStruxure IT icon_circle EcoStruxure IT Forum
916 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Incorrect values

Hi. There are some incorrect values displayed from the device, the first is an UPS, the sensors are unavailable but in the client show very high values. the second are some ATS ASCO that display ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1406 0 8
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Unable to display Sensor history report from previous months

In the EXPERT program you can not see the trend since February of this year towards previous months of some COOLING DEVICES, this happens only in some devices but not all. The following message appea...
EcoStruxure IT icon_circle EcoStruxure IT Forum
752 0 4
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 296
    • 297
    • 298
    • …
    • 596
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore