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EcoStruxure IT Forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT Forum
233 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT Forum
311 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT Forum
631 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22087 17 8
Latest Reply: JLehr

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Authentication token manipulation error

Hi Support, We have a customer who has lost their root password to DCO 8.1, and is attempting to reset it as per the instructions detailed here: http://sxwhelpcenter.ecostruxureit.com/display/pub...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1526 0 5
Latest Reply: DCIM_Support

DCIM_Support
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DCO desktop client won't start

Hello community, Our customer can't start their dco desktop client. They enter their username and password and desktop client starts to open with loading bar but client won't open. What could be the ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
836 0 6
Latest Reply: DCIM_Support

DCIM_Support
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DCO API

Does DCO have an API for adding network connections and power paths (not server to rack power)? Thank you. (CID:134694085)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1224 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

netbotz 570 modem keeps going offline after installing Sealevel 463

hi, have two party question. 1) After installing Sealevel 463, ( on Netbotz 570 ) to monitor 4 Galaxy 5500 (relay cards) we found that over the weekend we where not getting the Heartbeat (to confirm ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
621 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

why can't I manage my open cases using this, or some other online tool...

why can't I manage my open cases using this, or some other online tool ? (CID:134693867)
EcoStruxure IT icon_circle EcoStruxure IT Forum
702 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How do you delete anomalous sensor data in DCE?

If you have a sensor that starts having issues - it will sometimes give out incorrect readings, wildly high, or wildly low. Or, just drop completely. This data can be determined to be anomalous fai...
EcoStruxure IT icon_circle EcoStruxure IT Forum
718 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO Offline Demo vboxnet0 error

Hi, I am trying to run DCO offline demo after setting the Host only network IPV4 to 192.168.56.1 and subnet mask to 255.255.255.0 When I run the virtual machine, I get the error in snapshot. Any sug...
EcoStruxure IT icon_circle EcoStruxure IT Forum
991 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How can I check how many DCE node licenses we have used?

(CID:134693400)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1199 0 7
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

how set phase on dco?

I cannot choose phase thanks (CID:134693371)
EcoStruxure IT icon_circle EcoStruxure IT Forum
858 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Data is not disappearing from backup after deletion

Hello team hope you are all good,I have encountered an issue with deleting data from the server I have an instance with many rooms on it and its backup file size is about 107MB I need to transfer one...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1262 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE firmware 7.6.0 BUG

Hi Support, I updated DCE with new firmware and faced with bug. I cant add,edit or delete Virtual Sensor any more. All sensor what were on previous version are there and OK, but new I cant add. Doe...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1623 0 4
Latest Reply: DCIM_Support

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