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EcoStruxure IT Forum

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27246 18 8
Latest Reply: JLehr

Solved
jzurera
jzurera

Netbotz 750 DDF request

Hi, we have an installation with DCE 7.8 and IT Advisor 9.0.4. We have a Netbotz 750 with wireless sensors and we do not see them in IT Advisor with the DDF Netbotz 750 v17 installed in DCE. If we re...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2878 0 5
Latest Reply: APC_Steve

Solved
Gianluca
Gianluca Contributor

Dco-ITA - Power Outlet Select - AP8881 and AP8481

Hi All in a customer DC there are various RPDU AP8881 and AP8481 With AP8881 i can choose Power Outlet With AP8481 No Is that an issue of Genoma? thanks
EcoStruxure IT icon_circle EcoStruxure IT Forum
2566 0 4
Latest Reply: Gianluca

Solved
Anonymous user
Anonymous user

How to add a floor plan (image attached)

Hi All, I'm trying to add a floor template (a squares background) to my physical room, but not sure how to add it. can someone please guide me on how to add the following? 1) floor template (a square...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3354 0 4
Latest Reply: Anonymous user

Anonymous user
Anonymous user

DCE 7.4.3 not receiving updates from monitored devices

Hi, My client is running DCE 7.4.3 on a physical Enterprise server. They server is a bit old but still functional. We have an issue where some of the devices have communication issues (communication ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
4067 0 8
Latest Reply: ATrabert

Solved
SESA380953
SESA380953 Leader

IT expert: Surveillance license to centralize Netbotz cameras

Could someone support me to clarify if IT Expert (Cloud based) is enabled to centralize Netbotz Cameras? Maybe it look like a simple question, but the demo which I have access as not enabled some ne...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2649 0 3
Latest Reply: Jef

Solved
sesa116930
sesa116930 Explorer

IT optimize and portal installation newer version of windows 2019

Hi All, One of our customer has IT optimize and portal installed in Windows 2008 server and want to migrate it to newer version of windows 2019 server . We want to know will portal and it optimize can...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1428 0 1
Latest Reply: gsterling

Solved
Gianluca
Gianluca Contributor

ITA 9.1.0 - Energy Cost Report

Hi All last week i have upgrade a Dco to ITA 9.1.0. backup ad restore was ok. how long customer have to wait to generate Energy Cost Report? thanks a lot
EcoStruxure IT icon_circle EcoStruxure IT Forum
4707 0 12
Latest Reply: Jef

Solved
Anonymous user
Anonymous user

Two compartment rack in DCO's genome

Hi Guys, Out client HKUST has 2 compartment rack in data center. But i checked the updated genome, I didn't see 2 compartment rack's genome, even for other band's rack. Do you have any suggestion a...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1829 0 2
Latest Reply: Anonymous user

Solved
aashraf
aashraf Contributor

NetBotz Application Was Not able to Load

Dear Gents, In one of our projects, While updating qty:20 of NetBotz-250 firmware the result was all succeeded except 1 NetBotz gives a communication failure error. And when tried to access its web-c...
EcoStruxure IT icon_circle EcoStruxure IT Forum
5437 0 3
Latest Reply: Anonymous user

Solved
jzurera
jzurera

UPS Temperature probe not shown in IT Expert

Hi team, I have an external wired temperature probe connected to a NMC in a Smart-UPS SRT 5000 and we do not see this sensor in IT Expert. In DCE we see the sensor properly and also in the UPS's web ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2940 2 4
Latest Reply: jzurera

Solved
jzurera
jzurera

Netbotz Wireless Sensor not shown in 3D CFD view in IT Advisor

Hi team, we have an installation with DCE 7.8 and ITA 9.0.4. We have wired temperature and humidity sensors connected to the rack PDUs and we show them in ITA 3D view. But with the wireless sensors c...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3033 0 7
Latest Reply: jzurera

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