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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22177 17 8
Latest Reply: JLehr

DCIM_Support
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Netbotz 250 Wireless sensor inactive value throws off averages Nlyte

When a wireless sensor goes inactive due to loss of connectivity the reported SMNP value is a very large negative value. something like -128495734 degrees This makes DCIM capture of average temperatu...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1327 0 1
Latest Reply: DCIM_Support

Solved
DCIM_Support
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The web console just spins and says loading

When accessing the web console, it says loading and has a spinning icon. It never progresses past that screen. Any ideas on how to resolve. (CID:153551392)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1685 0 16
Latest Reply: DCIM_Support

DCIM_Support
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Rack monitor 250

Hello, I have upgrade the latest firmware of rack monitor 250. But ping replay is OK . I have access it through console cable. but through web page it is not open their page (CID:153551244)
EcoStruxure IT icon_circle EcoStruxure IT Forum
2283 0 21
Latest Reply: DCIM_Support

DCIM_Support
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DCE 7.5.0 - APC SNMP Device Configuration problem: "Not Retrieved"

Hi, I want to update the Date & Time using SNMP Device Configuration, However, I have a problem when I tried to configure few PDUs: Under the column - Last Retrieved appears "Not Retrieved (in r...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1098 0 8
Latest Reply: DCIM_Support

DCIM_Support
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ITA failed restore

I was trying to restore my ITA system from my DCO backup, it failed, it worked for me before though. Blow is a snippet of error messages from platform log. I confirm the backup image is good. 03/0...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1144 0 5
Latest Reply: DCIM_Support

DCIM_Support
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StruxureWare Data Center Expert configuration with different Networks

Hello, We are using 3 different subnet which are connected to different BMS devices, Could you please let me know how we configure StruxureWare Data Center Expert to connect with all 3 networks and a...
EcoStruxure IT icon_circle EcoStruxure IT Forum
754 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Problem DCO 8.1 Certificate

Dear All, I'm installing an new DCO server 8.1, and I have the following error: Error: It seems the server was installed in the future. Please verify the server time is correct and reinstall the serv...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1693 0 9
Latest Reply: DCIM_Support

DCIM_Support
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DCO 8.3 Desktop Client Loading Errors

Hello, Wanted to throw this question out there to the community and team to see if anyone else is experiencing random, regular errors when attempting to load the Data Center Operation client (we're u...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2359 0 16
Latest Reply: DCIM_Support

DCIM_Support
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DCE 7.7.1 Device Addition Issue

Hello Support, We are facing problem to add device in DCE. We have 50 node license but unable to add more than 5 devices. Devices after 5 added in DCE but go to IDLE state. Thanks & Regards, Saad...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1009 0 4
Latest Reply: DCIM_Support

DCIM_Support
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desktop client restarted while updating devices

DCO desktop client restarted while updating devices, all work got lost due to the restart. User confirmed that he didn't update his password. User application log shows pretty good amount of errors....
EcoStruxure IT icon_circle EcoStruxure IT Forum
1002 0 5
Latest Reply: DCIM_Support

DCIM_Support
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Enlogic and Riello DDFs

Hi I am trying to add some non-APC devices into DCE and experiencing difficulties with either devices not being recognised or the status not being read properly. We run a mixed estate of a variety...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2842 0 6
Latest Reply: DCIM_Support

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