Delayed clearing for frequently repeating device alarms
Alarms
How to configure alarm thresholds and alarm notification policies, mute and acknowledge alarms, and test email notifications sent from EcoStruxure IT Expert
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To reduce noise from device alarms that toggle repeatedly within a short timespan, clearing is delayed 7 minutes.
When a device alarm reoccurs within 7 minutes of the previous alarm clearing, the original alarm continues to be active. Subsequent alarms that reoccur within 7 minutes are bundled into one alarm. The number of times the alarm has occurred is displayed.
Clearing is delayed for device alarms only.
Threshold alarms generated from IT Expert are not delayed. You configure hysteresis in alarm threshold policies to control the sensitivity of threshold alarms.
Repeating alarms are designated by the repeat icon and the number of repeats on the Dashboard; in Alarms > Alarm history; under Properties on Alarm details pages; and in the mobile app.
Note: All alarms are still shown in the EcoStruxure IT Gateway.