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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Hyeontae-Song
/html/rank_icons/Ensign.png Hyeontae-Song

Surge Protection Device(SPD) selection function

Is there any Surge Protection Device(SPD) applicable to single-phase 3-wire system? Please check the attached file and advise. 
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1225 1 0

2022-10-18

Anonymous user
Anonymous user

Periodically replacing home surge protectors?

I was doing some reading about how surge protectors work and which ones to buy. I came across some advice saying surge protectors don’t last forever. And you should replace them periodically. the advic...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1592 0 1
Latest Reply: JonPro

davidwf
davidwf

quiescent power draw

I am in the UK and have a smart UPS (SMC1500i) running the PC /NAS/CCTV etc and another one running the home TV & AV units. With all the hype over smart meters and the ever increasing cost of elec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
587 0 0

2022-10-15

ElectricAvenue
/html/rank_icons/Crewman.png ElectricAvenue

UPS fails scheduled tests, passes initiated tests

Hi, we have a Smart-UPS X 1500 with an external battery module. 08/30/2022 01:42:35 Device UPS: Self-Test started by automatic timer. 08/30/2022 01:42:45 Device UPS: At least one faulty battery exists....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1061 0 1
Latest Reply: JonPro

Anonymous user
Anonymous user

Smart-UPS SMT1500C drawing too much power even when battery 100%

I have TWO Smart-UPS 1500C units. One started going haywire (sometimes now showing load %, not communicating with the battery etc). So APC sent me another unit. This 'new' unit is clearly a refurb, and...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
744 0 1
Latest Reply: Anonymous user

Darcey
/html/rank_icons/Ensign.png Darcey

BACK UPS ES 700 controlled outlets stopped powering off

I have always used this UPS with the controlled outlet feature enabled and it has worked without issue for several years.Recently, power to the controlled outlets is no longer truned off when the compu...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1761 0 6
Latest Reply: JonPro

Anonymous user
Anonymous user

BE600M1 power up problem after losing power for no apparent reason

I've got a BE600M1 for an LED TV and small cable/streaming receiver, which I bought in June of 2021. A couple of days ago it basically lost power, the items plugged into it just shut off, and the alarm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
778 0 1
Latest Reply: JonPro

Solved
budywn_apc
/html/rank_icons/Crewman.png budywn_apc

Why BackUPS is still giving power when turned off?

Computer is shut down and UPS is powered off (but plugged directly into wall outlet). However, my monitors are still in standby mode, which have to be manually turned off. I tried a standalone test tur...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
4712 0 5
Latest Reply: JonPro

RMZahn
/html/rank_icons/Crewman.png RMZahn

Email notification fails with UPSCAPO

hi, i have a SMV1500AI-GR and i have to use the UPSCAPO Software when i try the email-test i get a error message - see screenshot what can i do?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1079 0 3
Latest Reply: JonPro

drglitch
drglitch

can a br1500g be used as as external battery pack to another br1500g.

I have a br1500g that beeps about once a second for 30 seconds then stops, repeating every 20 minutes. This cannot be muted. No other faults are indicated on the display. I don't have a Windows comp...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
785 1 1
Latest Reply: JonPro

Anonymous user
Anonymous user

Apc ups service

Hi, I wanted to install PowerChute Personal Edition v3.0.2 (on CD with UPS) on my computer with windows 10 Pro and I got an error: APC UPS service could not be started. The ups connected to PC is APC ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
604 1 1
Latest Reply: JonPro

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