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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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ralph2929
ralph2929

Codes for SRT 5000 Smart UPS

Hi, can someone share with me the list of event codes for SRT 5000 Smart UPS. This way I can easily identify and troubleshoot alerts from my UPS. Many thanks.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
467 0 1
Latest Reply: RyanG32

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

How do I start a SURT10000XLI with low batteries(<50V) ??

I have a number of SURT10000XLI, where the batteries are lower than 50V, some are even below 40V. The UPS does not seem to start, unless you have 4 batteries, with at least 80V each. Are there any tric...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1261 0 4
Latest Reply: seb206

andres_32
/html/rank_icons/Ensign.png andres_32

NMC3 problem to agree email to report alarms

Hi everyone, Today I had a problem tu agree email to recieve alarm. Someone has presented you with this problem or issue with your UPS network card. The UPS is model SRV 2KI and de NMC3 is model AP9544...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1478 0 5
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

Low output voltage on battery mode.

Hi, guys. I'm from Brazil e I have an APC BR1200N-BR (input: bivolt / output: 120V). Some days ago I've tested the output voltage using an eletronic multimeter and, for my surprise, I've noticed that, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
14216 0 9
Latest Reply: Deoraj

LeonardZavertnik
/html/rank_icons/Crewman.png LeonardZavertnik

Re: Getting Started with SmartConnect

I am unable to register my UPS BR1500G with a ups code: 0B2418L07887, These are the only numbers on my Device, Please help. I ordered my UPS from Amazon June 24, 2024 and received it on July 5, 20...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
776 0 5
Latest Reply: JLehr

Solved
BrianParker
/html/rank_icons/Crewman.png BrianParker

APC SmartUPS 1000 with Full battery charge but does not provide power ...

I have an APC Smart UPS 1000. All the battery charge lights are on and green. The On Line light is on and green. The AVR Trim light is also on and Yellow. I attached an image of the lights There is 2...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1053 0 5
Latest Reply: BrianParker

Solved
Anonymous user
Anonymous user

[BE700G-GR] Remainung battery runtime

Hello, I have a one week old APC Back-UPS ES 700 (BE700G-GR), seems to be manufactured in November 2017. This is also my first UPS. I'm confused about the remaining battery runtime reported by apcupsd....
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1762 0 4
Latest Reply: JackSmith

claudiomas
claudiomas

UPC2200 SMT2200I forcing to online for audio

hello i need pure sinewave main supply for HiEnd audio application, so how to configure the UPC for rebuilt clean online 230/240V output supply and keep the main dirty high THD 240V supply only for c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
380 0 2
Latest Reply: claudiomas

JW
JW

AP9640 not connecting to network, stuck in BM> prompt

After a power down of about 7 hours (for building maintenance) the UPS was not connecting to the network anymore through the AP9640 NMC. Connecting to it using the console USB resulted in an empty scre...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1018 0 2
Latest Reply: JW

Solved
Danny
Danny

APC Back-UPS 1500 turns off after shutting down PC

I'm a rank newbie at using a UPS and the associated PowerChute Software but have successfully configured my APC BackUPS 1500VA to shutdown my PC after a 3 minute delay on loss of power. Also plugged in...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1020 0 2
Latest Reply: Danny

B-MCO
B-MCO

NMC hot swappable?

Hello, We own a APC Smart UPS 1000 with a AP9630 Network Management Card installed. From the menu on the APC itself the card isn't visible. My question is: should this specific card in this specific...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
505 0 1
Latest Reply: Teken

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