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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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wynsmth
/html/rank_icons/Crewman.png wynsmth

How do I set up a personal, not business account?

I have been trying for days to set up a personal account for a new APC Back-UPS & I keep getting forced into a business account with no option at all for a personal account. I am not a business!...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
53 0 0

2025-10-20

Solved
helzayat
/html/rank_icons/Crewman.png helzayat

PowerChute Serial Shutdown auto log off - prevent or delay

Can I change the auto logoff timeout or turn it off completely?It seems that when PCSS logs me off in the middle of a calibration it cancels the calibration. I would like to stay logged on until the ca...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
603 1 4
Latest Reply: lmstearn_apc

wynsmth
/html/rank_icons/Crewman.png wynsmth

How do I set up a personal, not business account?

I have been trying for days to set up a personal account for a new APC Back-UPS & I keep getting forced into a business account with no option at all for a personal account. I am not a business! Ho...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
157 0 1
Latest Reply: Teken

Reedsnvt
Reedsnvt

Clicking noise when generator running

off grid . when backup generator is running there is a clicking noise from BE600M1. nothing is plugged in.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
154 0 1
Latest Reply: Teken

klosz007
/html/rank_icons/Ensign.png klosz007

Smart-UPS SMT-1500IC very low runtime remaining

Hi, The following scenario: Power to the UPS is cut. Outlet group 1 is switched off after 20 mins by PCNS running on server (Proxmox) host (which shuts itself down). Then after another 10 mins main o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
788 0 13
Latest Reply: klosz007

kevdog
/html/rank_icons/Crewman.png kevdog

Trying to update firmware on my SMX unit - Receiving Rated Output Volt...

Hi - I own an APC UPS-X1500 Here are the details: Model SMART-UPS X1500 SKU SMX1500RM2UCNC Serial Number AS2143166791 Firmware Revision UPS 02.0 (ID1031) Manufacture Date 10/31/2021 Appare...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
391 0 6
Latest Reply: Teken

Solved
ABSTechnical
ABSTechnical

Web interface not working for Smart-UPS 750

We have connected new Smart-UPS 750 and registered it in the cloud and can see it. We can see the internal IP address. Should we be able to also connect a web browser on that local IP as it doesnt work...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
180 0 1
Latest Reply: Teken

binky
/html/rank_icons/Crewman.png binky

PowerChute Serial shuts down system immediately, regardless of Shutdow...

Hi. I have a Back-UPS RS 1500MS2 (s/n 0B2442L07828), purchased new in June of this year (2025). I'm using PowerChute Serial Shutdown Agent Version 1.3.0.301 under Windows 11 Pro version 24H2. I have tr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
557 0 9
Latest Reply: Teken

Solved
dpfels
/html/rank_icons/Crewman.png dpfels

Back-UPS alarm, no light, newish battery

Hi, I have a Back-UPS 600. I replaced the battery less than 6 months ago. This morning, I woke up to the unit emitting a solid beep with the power light off. When I reset the alarm (holding down the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
457 0 5
Latest Reply: Teken

Norman_Long_Island
Norman_Long_Island

NS 1080 doesn't back up during loss of power

I've had a Back-UPS NS 1080 for several years, but I don't think it ever switched to battery any time I've lost power. Any time there's been a sudden cut in power briefly my computer and monitor lose p...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
296 0 3
Latest Reply: Teken

MarioD
MarioD

Low battery

I just purchased an APC BR1500MS2 Serial number 0B2513L21089 on 10/08/2025 for my music studio from Amazon. I just open the box and plugged in the UPS. It shows that the battery is low with only two ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
352 0 3
Latest Reply: Teken

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