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PowerChute Serial Shutdown auto log off - prevent or delay

APC UPS for Home and Office Forum

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helzayat
helzayat
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Posted: ‎2025-05-15 03:23 PM

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Posted: ‎2025-05-15 03:23 PM

PowerChute Serial Shutdown auto log off - prevent or delay

Can I change the auto logoff timeout or turn it off completely?
It seems that when PCSS logs me off in the middle of a calibration it cancels the calibration.

I would like to stay logged on until the calibration is finished at least.

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fredkm
Lieutenant JG fredkm Lieutenant JG
Lieutenant JG

Posted: ‎2025-05-15 11:47 PM . Last Modified: ‎2025-05-15 11:49 PM

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Posted: ‎2025-05-15 11:47 PM . Last Modified: ‎2025-05-15 11:49 PM

PCSS should not cancel the runtime calibration irt logoff AFAIK. Worth investigating.

 

You can change the session inactivity timeout in webdefault.xml, which you can find in the PCSS installation folder under agent\etc. It has a session-timeout value in minutes (currently 15). Keep in mind that setting it too high could be a security risk. Also, be aware that an upgrade installation will overwrite this setting again with default 15 minutes.

 

  <!-- ==================================================================== -->
  <!-- Default session configuration                                        -->
  <!-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -->
  <session-config>
    <session-timeout>15</session-timeout>
  </session-config>

 

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fredkm
Lieutenant JG fredkm Lieutenant JG
Lieutenant JG

Posted: ‎2025-05-15 11:47 PM . Last Modified: ‎2025-05-15 11:49 PM

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Posted: ‎2025-05-15 11:47 PM . Last Modified: ‎2025-05-15 11:49 PM

PCSS should not cancel the runtime calibration irt logoff AFAIK. Worth investigating.

 

You can change the session inactivity timeout in webdefault.xml, which you can find in the PCSS installation folder under agent\etc. It has a session-timeout value in minutes (currently 15). Keep in mind that setting it too high could be a security risk. Also, be aware that an upgrade installation will overwrite this setting again with default 15 minutes.

 

  <!-- ==================================================================== -->
  <!-- Default session configuration                                        -->
  <!-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -->
  <session-config>
    <session-timeout>15</session-timeout>
  </session-config>

 

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helzayat
helzayat
Cadet

Posted: ‎2025-05-17 01:51 AM

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Posted: ‎2025-05-17 01:51 AM

Thank  you, that's exactly what I was looking for.

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helzayat
helzayat
Cadet

Posted: ‎2025-05-18 07:32 AM

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Posted: ‎2025-05-18 07:32 AM

I was able to prolong the timeout. However when I started a calibration, it aborted when battery charge was around 35%. Event log says "Calibration cancelled". UPS is a Smart-UPS 1500. Using PCSS 1.3.0.301. Calibration used to proceed to completion when last run a few months ago. Any ideas?

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