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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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mbasilio23
mbasilio23

Compensating for a low input voltage

We have SMX3000HVT. Our input voltage is 200VAC and the rated output voltage is 220VAC. We used to have input of 208-213V with the same output voltage. Just this month, PG&E change our input to 200...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
710 0 2
Latest Reply: RyanG32

Maxim
Maxim

Complete Smart-UPS 2200 Shutdown When Battery Reaches Low Runtime (900...

Hello, I am using a Schneider Electric Smart-UPS 2200 with UPS Network Management Card 2 (AP9631), firmware version UPS 09.4 (ID18). I am located in Ukraine, where frequent power outages make it critic...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
662 0 1
Latest Reply: RyanG32

breinersj
breinersj

Feature requests for PowerChute Serial Shutdown

I'd like to suggest a couple of enhancements (i.e., improved functionality) for PowerChute Serial Shutdown software - currently version 1.2.0.301. 1) Create a mechanism for accelerating the pace of p...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
470 0 2
Latest Reply: breinersj

ShockingBlu
/html/rank_icons/Crewman.png ShockingBlu

Is the battery recycle program dead?

After several attempts over several days, and trying alternate email addresses, I have yet to receive an email with UPS return instructions from APC's partner for my RBC123 battery. Is this program act...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
382 0 2
Latest Reply: ShockingBlu

jerry19380
jerry19380

Back-UPS 550 beeps and then stops beeping

My UPS is for my entertainment center, with a TV, a receiver, and a Roku attached to it. It will sometimes emit a tone for several seconds and the light will turn red, then it will stop and the light w...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
564 0 1
Latest Reply: RyanG32

Codex
Codex

Operating (ceiling) fans on apc Smart ups

Is it ok to run inductive load like fans on smart ups? They consume about 75 to 100w. Hopefully 1000VA ups shouldn't have any problems. And can they run for long hours (mostly 2h sometimes 5h)? Here ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
648 0 1
Latest Reply: RyanG32

margosacn
margosacn

my APC SurgeArrest network not working

My APC SurgeArrest network (7 port) stopped working and the LED is not on. Can someone help? thanks.
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
829 0 1
Latest Reply: RyanG32

Poomba1
Poomba1

Back UPS Pro 1300(G), this must be a design flaw for these tower type ...

I've replaced many a battery on many models, including the enterprise network systems (I am joyfully retired now) & I have found a disturbing issue with these Back UPS models & battery swaps. I...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
622 0 1
Latest Reply: RyanG32

LarryK
/html/rank_icons/LtCommander.png LarryK

March 2024 NMC3 SNST has a v2 exe file, what changed from December 202...

I noticed today (March 20) that APC/SE released a new version of the NMC3 SNST on March 8, 2024. The version number of the firmware is still 3.0.0.12 and the file size is the same as the December 12, ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
389 0 1
Latest Reply: RyanG32

dhappel
dhappel

Back-UPS BX1500M no power to UPS sockets, surge-only sockets are okay

I am setting up a new BX1500M. The battery backup sockets are not powered. Surge-only sockets work as expected. For testing, the only thing that is plugged in is a AA/AAA battery charger. When plugged ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
697 0 2
Latest Reply: dhappel

MHagreis
MHagreis

SMX3000HV ap9631

Problem with APC also re-flashed the APC again but still same problem, can't find any older firmware to flash back to test if the firmware is the problem below the log of the APC Network Management C...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
510 0 1
Latest Reply: RyanG32

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