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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Anonymous user
Anonymous user

Placement of UPS. Minimum distance between several UPS. Back-UPS 500 B...

Hi. We have several (about 7 UPS Back-UPS 500 BK500) in out server room, which stay in touch with each other. We have very limited space in our server room and space is critical for us. That's why I wa...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1821 0 5
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Farily new UPS is not working

Hi y'all, I'm working in Kabul, Afghanistan and we have many APC UPS working well around our compound. However there is one shiney new Smart-UPS 750 which does not work. I've searched around and I'm ki...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
725 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

What are common problems due to which a UPS can fail?

what are common problems due to which a UPS fails or get damaged? How much was the loss? What steps should be taken to prevent such issues?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
851 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Cannot access Agent page on a USB connected UPS

Hello APC forums, I just purchased an SMT2200I and I could install it without problems. Everything connected to it works fine. However, I cannot seem to be able to use the Agent software. I have instal...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1753 0 7
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

2nd BX1300G Failed in 3 Months

I purchased the UPS for my home theater system that pulls about 500 watts. I purchased my first unit in Mar 2011 fully charged, the UPS would not power 40 watt light for 30 seconds, I exchanged the UP...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
785 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

APC Back ups 600(BR600CI-IN) makes computer off or restart

APC Back ups 600(BR600CI-IN) makes computer off or restart when I switch off the main power supply and during voltage fluctuations it is making my computer restart . I am not able to understand the pro...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
790 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

How long until replacement?

About how early does the UPC warn me before I have to replace the battery? We have a couple that started beeping this afternoon. Will it be ok for me to wait until this weekend to change out the batter...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1205 0 4
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

BR700G & XP Pro

I have several XP Pro boxes on my network and have recently had issues where they cannot communicate with my newer UPS units. I've been replacing my older (serial port communications) models with newer...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1559 0 7
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

battary on my apc 1500 xs has suddenly died?

ups: BX1500LCD or BB0913004643 the problem is simple the other day the back up started beeping and the battery light started flashing it almost like it not getting a charge? i dont know what you need b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
3666 0 6
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Dell PC does not operate on battery power from Back-UPS ES 750

Just purchased a new Back-UPS ES 750. When I run a self-test the computer restarts. When I pull the power cord from the UPS to the wall to run on battery, the PC shuts down, the light in the PC power b...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
776 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Losing connectivity

My Back UPS XS 1300 keeps losing connectivity to my computer. The error message that I get is that the computer isn't connected to the battery, yet it is. Another thing that occurs is, I lose connectio...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
778 0 1
Latest Reply: BillP

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