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This was originally posted on APC forums on 6/23/2015Hello, We would like to bring all of our GEN1 NICs up to date on firmware and have a few questions: What is the most recent version? Also, are the cards AP9619, AP9618, AP9617 all compatible with t…View more
This was originally posted on APC forums on 3/23/2015Hello, I was attempting to upgrade the firmware on one of our web cards from v6.1.1 to v6.2.0 using the firmware upgrade utility. I can still get to the web interface, but am now receiving an error…View more
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This was originally posted on APC forums on 7/2/2015Hello, We are getting alerts "Detected an unauthorized user attempting to access the Control Console interface" on some of our UPS. We have been working with one of our teams that uses a discovery t…View more
This was originally posted on APC forums on 4/23/2015Hello, We have a few UPSs that have been alerting for a discharged battery. I noticed that the runtime remaing was dropping below the threashold. I thought I would try updating the firmware to vers…View more
This was originally posted on APC forums on 6/9/2016Hello, What is the current firmware version for APC9631 cards that will be used on 1 Phase UPSs? We are currently running version 6.2.0 on most of ours.
This was originally posted on APC forums on 12/11/2014Hello,I have a Smart-UPS 1500 XLM with an AP9631 NMC FW v5.1.1. We received numerous alerts for this device due to a power issue at the site. The Last Battery Transfer indicates that the UPS went …View more
This was originally posted on APC forums on 12/9/2014Hello,I am currently working on building our general config for the new v6.2.0 firmware. I have a few questions about the "SmartUPS/Matrix" section.1. Does the UPSOverride portion need to be set to…View more
This was originally posted on APC forums on 12/15/2016Hello, We are attempting to monitor our SL80KG UPS with an AP9619 NIC. The card is on the network, but after logging in, it shows that the card has lost communication with the UPS. I am assuming t…View more
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