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Support has loaded our configuration on firmware 9.7.3 and using RemoteConnect 2.7.3 and observed the same behavior as we saw. They sent it up the chain for Engineering to investigate. We have been using RemoteConnect 2.6.1 with some SCADAPack 474s a…View more
I want to convert a customer's Allen Bradley PLC points to Ethernet/IP and eliminate the OPC server that is using Ethernet/IP, however they have quite a few PLCs that have DF1 addresses like N16:11/16 and Geo SCADA's driver doe not support those. In …View more
I have a customer that is on Server 2019 and Geo SCADA 2020 December 2021 Updateand Virtual ViewX manager version 220.127.116.11 Sometimes they would get an error when logging in."Application Load Failed: Login Failure: the user has not been granted the re…View more
Same issue as this topic but I cannot reply to it.https://community.exchange.se.com/t5/Industry-Automation-and-Control/Citect-Computer-Setup-Wizard-failing/td-p/269530Smart Design & Engineering The wizard cannot set the server password. Configurator …View more
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One of our customer just told me that Verizon told them they are phasing out the vtext and other “freebie” methods of sending texts through email. So they going with their $50 per month enterprise solution. Some text were getting lost anyway so for t…View more
This is just an FYI. It is in the Developers pipeline to fix, and I do not know if this bug exist in other versions then GS2020, or affects any other point types, or drivers. We discovered that after upgrading from CS2015R1 to GS2020 that the Modbus …View more
One of my customers has a corrupt historic file alarm that I'll look into what's going on tomorrow, but I thought I'd see if anyone here had any advice on dealing with this. They have a hot standby pair and a permanent standby.
We have an issue with some logic running for the wrong I/O point and our programmer thinks that the logic is fine, but is going to comb through it again.I/O changes on the main board but logic for I/O on the expansion module 3 is executed.I was going…View more
Just thought I would share this in case anyone else finds themselves in this situation. My customer called and he was getting failed to connect to the server errors from ViewX and Server Configuration.He was trying to get a remote OPC connection work…View more
I copy customers' database folders so I can have an exact copy to work from for support. This is especially useful if I am using any ID references. I don't copy the History or the Journal. HisFiles and DataFiles only get copied if I have anything in …View more
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