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geoffpatton
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Support has loaded our configuration on firmware 9.7.3 and using RemoteConnect 2.7.3 and observed the same behavior as we saw. They sent it up the chain for Engineering to investigate. We have been using RemoteConnect 2.6.1 with some SCADAPack 474s a…View more
Posted by: geoffpatton in Remote Operations Forum
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Ethernet/IP Driver add PCCC
2021-08-23 11:15 AMI want to convert a customer's Allen Bradley PLC points to Ethernet/IP and eliminate the OPC server that is using Ethernet/IP, however they have quite a few PLCs that have DF1 addresses like N16:11/16 and Geo SCADA's driver doe not support those. In …View more
Posted by: geoffpatton in EcoStruxure Geo SCADA Expert Ideas
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Windows update KB5014692 seems to be causing Virtual ViewX to have login problems
2022-06-22 12:46 PMI have a customer that is on Server 2019 and Geo SCADA 2020 December 2021 Updateand Virtual ViewX manager version 2.6.0.24 Sometimes they would get an error when logging in."Application Load Failed: Login Failure: the user has not been granted the re…View more
Posted by: geoffpatton in EcoStruxure Geo SCADA Expert Forum
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Citect 2018 R2 Setup Wizard Fails SOLVED
2022-06-22 11:44 AMSame issue as this topic but I cannot reply to it.https://community.exchange.se.com/t5/Industry-Automation-and-Control/Citect-Computer-Setup-Wizard-failing/td-p/269530Smart Design & Engineering The wizard cannot set the server password. Configurator …View more
Posted by: geoffpatton in Industry Automation and Control Forum
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FYI Looks like free email to text is going away
2022-04-22 07:43 AMOne of our customer just told me that Verizon told them they are phasing out the vtext and other “freebie” methods of sending texts through email. So they going with their $50 per month enterprise solution. Some text were getting lost anyway so for t…View more
Posted by: geoffpatton in EcoStruxure Geo SCADA Expert Forum
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FYI Advanced Modbus with Persistance Bug: Point value and last state being logged to history
2021-08-23 08:53 AMThis is just an FYI. It is in the Developers pipeline to fix, and I do not know if this bug exist in other versions then GS2020, or affects any other point types, or drivers. We discovered that after upgrading from CS2015R1 to GS2020 that the Modbus …View more
Posted by: geoffpatton in EcoStruxure Geo SCADA Expert Forum
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Corrupt Historic File Alarm
2021-06-09 02:21 PMOne of my customers has a corrupt historic file alarm that I'll look into what's going on tomorrow, but I thought I'd see if anyone here had any advice on dealing with this. They have a hot standby pair and a permanent standby.
Posted by: geoffpatton in EcoStruxure Geo SCADA Expert Forum
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SCADAPack E-Series firmware and revisions history
2021-05-19 08:21 AMWe have an issue with some logic running for the wrong I/O point and our programmer thinks that the logic is fine, but is going to comb through it again.I/O changes on the main board but logic for I/O on the expansion module 3 is executed.I was going…View more
Posted by: geoffpatton in Remote Operations Forum
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Failed to connect to the server error because of Server Configuration - Client Access Control List
2021-01-20 10:07 AMJust thought I would share this in case anyone else finds themselves in this situation. My customer called and he was getting failed to connect to the server errors from ViewX and Server Configuration.He was trying to get a remote OPC connection work…View more
Posted by: geoffpatton in EcoStruxure Geo SCADA Expert Forum
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GeoSACDA Database Folders, no access permissions as an administrator
2020-05-26 08:28 PMI copy customers' database folders so I can have an exact copy to work from for support. This is especially useful if I am using any ID references. I don't copy the History or the Journal. HisFiles and DataFiles only get copied if I have anything in …View more
Posted by: geoffpatton in EcoStruxure Geo SCADA Expert Forum
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