KuanKhoon

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Kuan Khoon TAN

Lt. Commander

‎2025-09-08

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KuanKhoon

ION Setup 3.0.18019.01 Crashes Upon Attempting To Retrieve Waveform fr...

Hi all, Has anyone seen this issue before? When using ION Setup 3.0.17307.01, waveform retrieval worked perfectly fine,However, upgrading to ION Setup...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

965 0 2

2018-02-20 06:12 AM

KuanKhoon

PM8000 (F/W 1.4.1) - Web GUI Waveform Display Timescale Error

Good Evening,I'm writing in to report a pretty strange observation that one of our customers encountered when using the PM8000 and the on-board web se...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

3389 0 9

2018-02-20 05:57 AM

KuanKhoon

Com'X 510 Firmware v3.0.6 - Unable to Display Negative Values In Histo...

Good Evening,After upgrading the Com'X 510 that I am maintaining, I found the following bug that may trouble end users as they will not be able to tre...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

743 0 1

2016-04-26 09:21 AM

KuanKhoon

Com'X 510 Residual Historical Trending After Device Removal

Good Morning,I recently found this strange behavior on the Com'X 510 after adding and deleting some analogue input devices. To put things simply, you ...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

808 0 2

2016-04-04 04:24 PM

KuanKhoon

Com'X 510 Communications Via EWS

Hi everyone,We were digging through the user manual for the Com'X 510 and found the following,The documentation states that there is a possibility of ...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

455 0 0

2016-02-23 02:53 AM

KuanKhoon

Com'X510 Loss Of Logging Data When Reconfiguring Logging Parameters

Good Morning to all,After running the Com'X510 for a substantial period of time (>6 months), I decided to take the plunge to start increasing the numb...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

967 0 2

2016-01-04 06:44 PM

KuanKhoon

Com'X510 Standalone Logging Time

Good Morning to all,My inaugural post for 2016. Starting with a very simple question, what is the duration the Com'X 510 can log for given the followi...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

2152 0 6

2016-01-04 06:06 PM

KuanKhoon

Latest Version ION Setup 3.0.15338.01 Installation Issues

Hi, I have encountered a major snag when updating to the latest ION Setup 3.0.15338.01 from version 3.0.15310.01. The upgrade removed my ION Setup app...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

4737 0 14

2016-01-01 08:18 AM

KuanKhoon

Com'X510 Firmware 1.1.44 Exhibites Errors in Energy Dashboard

Good Morning,I have recently done some reconfiguration of the metering network to check on the performance and energy accuracy of the PM8000 vs iEM325...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

860 0 2

2015-08-28 09:48 PM

KuanKhoon

Com'X510 Firmware 1.1.44 Custom Device Library Modbus Read Function Er...

Hi Team,Having done another round of testing with the Com'X 510 on Firmware 1.1.44 and I found something pretty interesting,The custom device library ...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

2867 0 15

2015-08-12 06:19 AM

KuanKhoon

Com'X510 Firmware 1.1.44 Exhibites Errors When Integrating with PM8000

Good Morning,We have just executed a firmware upgrade of the Com'X510 on testing and integrated to a PM8244. The displayed power readings are 1000 tim...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

1380 0 5

2015-08-06 08:36 PM

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