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SmartConnector Forum

Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.

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SmartConnector Forum

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mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

Sometimes, SmartConnector doesn't start at Windows Startup

Sometimes (for example, once in 9 Windows restarts), the SmartConnector doesn't start at Windows startup.If you look at the service status is looks like it is running, but our processor that is defined...
EcoStruxure Building icon_circle SmartConnector Forum
1510 0 5
Latest Reply: mike_meirovitz

AQ
/html/rank_icons/Lieutenant_JG.png AQ

Communicating Building Operations with ControlSee and SmartConnector

Good day,I have a hard time communicating ControlSee with Building Operations. Seemingly everything works well (SmartConnector notices if ControlSee is restarting and I can perform HMS discovery via Wo...
EcoStruxure Building icon_circle SmartConnector Forum
1022 0 4
Latest Reply: mike_meirovitz

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

Duplicating a discovery-processor with 'Folders To Scan' creates a new...

Hi,I ran into this problem. When duplicating a discovery-processor with 'Folders To Scan', a new processor is created, but the original processor loses the 'Folders To Scan'. Any idea what can be done?...
EcoStruxure Building icon_circle SmartConnector Forum
909 0 6
Latest Reply: mike_meirovitz

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

EWS server values are in Error state after the EWS setup processor is ...

Hi, We have an EWS server that has two processors: Setup and Update. The Setup processor creates all the EWS values and then it starts the Update processor.In the first time we host the EWS server in t...
EcoStruxure Building icon_circle SmartConnector Forum
989 0 1
Latest Reply: mike_meirovitz

RyanLegaspi1
RyanLegaspi1 /html/rank_icons/Retired-User.png

Resource Advisor TO EBO

We have a customer that currently uses RA to view CASS Expensesmart utility invoices. He wants to be able to pull up that data in EBO. I know the typical flow is for EBO to send data to the Advisor ser...
EcoStruxure Building icon_circle SmartConnector Forum
848 0 0

2021-03-12

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Lydia
/html/rank_icons/Lieutenant.png Lydia /html/rank_icons/EcoXpertMasterLeaf.png

No "AddRange" method in Mongoose.Service.Data.MongooseDbContext

I am currently writing a unit test for my processor using instructions from Chapter 6 of the SmartConnector Developers Guide. My processor currently works in an actual SmartConnector runtime; however, ...
EcoStruxure Building icon_circle SmartConnector Forum
1864 1 2
Latest Reply: Lydia

Solved
Lydia
/html/rank_icons/Lieutenant.png Lydia /html/rank_icons/EcoXpertMasterLeaf.png

License Bug on SmartConnector 2.4.36

I recently upgraded SmartConnector versions from 2.4.23 to 2.4.36. My developers' license expired a few months ago (near the time I started working on another project), so I downloaded a new SmartConne...
EcoStruxure Building icon_circle SmartConnector Forum
1874 0 4
Latest Reply: Lydia

henrik_alarmdir
/html/rank_icons/Ensign.png henrik_alarmdir

EWS client logon events (and missing a logout event) and sessions ques...

Hello We have developed an application which can browse and display the structure of the system in the application. We are using the wsdl and are using SOAP, we are wondering about:the constantly "mess...
EcoStruxure Building icon_circle SmartConnector Forum
1144 0 2
Latest Reply: henrik_alarmdir

Solved
Anonymous user
Anonymous user

Unsure how to configure a Smart Connector endpoint to consume EBO reso...

We've set up EBO. The only EWS server option I can find for it is enable/disable. We've enabled this setting. In the smart connector portal, we created a SoapEwsRestProvider endpoint. Both the EBO and ...
EcoStruxure Building icon_circle SmartConnector Forum
2025 0 11
Latest Reply: JeffBowman

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

Our discovery processor ignores the "Folders to Scan" when "Start Sear...

Hi, Our EBO discovery processor ignores the "Folders to Scan" when "Start Search At Root Container Item" is "False". For example, if I add a folder to scan named "/Server 1/MyValues/Building", the disc...
EcoStruxure Building icon_circle SmartConnector Forum
1184 0 3
Latest Reply: mike_meirovitz

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

EBO Values' discovery takes long time

Hi,We have a Discovery processor that discovers all values in the EBO and attached remote controllers. One of our customers has 30,000 defined values in 30 remote controllers.It takes 9 hours for the D...
EcoStruxure Building icon_circle SmartConnector Forum
889 0 2
Latest Reply: mike_meirovitz

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