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SmartConnector Forum

Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.

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Welcome! This Forum is public and best matches with needs of BMS EcoXperts, implementing SmartConnectors & Technology Companies, developing SmartConnectors.

SmartConnector Forum

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esari
esari /html/rank_icons/Retired-User.png

User could not login SmartConnector REST api for 6h

Hello We have done integration with third party company. They are reading and writing values to SmartConnector. We have configure link between SmartConnector and ES with EWS protocol. Some reason t...
EcoStruxure Building icon_circle SmartConnector Forum
715 0 0

2021-03-30

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

What are the EWS server available data types?

Hi, What are the data types for values in the EWS server? In the EBO I see these value types: Analog, Digital, Multi-State, String, Time-Stamp Few questions:1. Does an EWS server supports the above dat...
EcoStruxure Building icon_circle SmartConnector Forum
1641 1 2
Latest Reply: mike_meirovitz

2clode
/html/rank_icons/Crewman.png 2clode /html/rank_icons/SE-Employee.png

processor with multiple task to get data

Hi, We have a pocessor that starts multiple Tasks. After a certain time on a get value/container we catch an error. We assume multithread is the problem. getcontainer() { ... DataAdapter.ContainerI...
EcoStruxure Building icon_circle SmartConnector Forum
2434 0 7
Latest Reply: JeffBowman

Lydia
/html/rank_icons/Lieutenant.png Lydia /html/rank_icons/EcoXpertMasterLeaf.png

Sluggish Value Item Creation/Updates

One of my company's clients have around 3,500 points (or value items) which communicates between our company's software (CS) and Struxureware (SX). I've built a Smart Connector processor to communicate...
EcoStruxure Building icon_circle SmartConnector Forum
1560 0 3
Latest Reply: JeffBowman

2clode
/html/rank_icons/Crewman.png 2clode /html/rank_icons/SE-Employee.png

processor with get data not refresh

Hi, I pool a data with DataAdapter.ValueItems.FirstOrDefault(x => x.AlternateId == "xxxx") and the value is not refresh when i update the value with interface If I execute DataAdapter.CreateDatab...
EcoStruxure Building icon_circle SmartConnector Forum
680 0 1
Latest Reply: JeffBowman

Elt_Andrius
/html/rank_icons/Ensign.png Elt_Andrius

Security Expert integration to EBO via SmartConnector

Hello, I'm struggling with Security Expert integration to EBO via SmartConnector.I installed smart connector, attached a license, created a EWS server.On EBO I created EWS interface, communication is o...
EcoStruxure Building icon_circle SmartConnector Forum
5196 0 11
Latest Reply: Elt_Andrius

mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

NotificationsCreate fails with status code 500

Hi, Sometimes when our EBO OPC Server calls the NotificationCreate API, the returned status code is 500. Other calls with the same SubscriptionId returns status code 200. See below. No Error:=======21...
EcoStruxure Building icon_circle SmartConnector Forum
1116 0 7
Latest Reply: mike_meirovitz

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

Sometimes, SmartConnector doesn't start at Windows Startup

Sometimes (for example, once in 9 Windows restarts), the SmartConnector doesn't start at Windows startup.If you look at the service status is looks like it is running, but our processor that is defined...
EcoStruxure Building icon_circle SmartConnector Forum
1491 0 5
Latest Reply: mike_meirovitz

AQ
/html/rank_icons/Lieutenant_JG.png AQ

Communicating Building Operations with ControlSee and SmartConnector

Good day,I have a hard time communicating ControlSee with Building Operations. Seemingly everything works well (SmartConnector notices if ControlSee is restarting and I can perform HMS discovery via Wo...
EcoStruxure Building icon_circle SmartConnector Forum
1017 0 4
Latest Reply: mike_meirovitz

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

Duplicating a discovery-processor with 'Folders To Scan' creates a new...

Hi,I ran into this problem. When duplicating a discovery-processor with 'Folders To Scan', a new processor is created, but the original processor loses the 'Folders To Scan'. Any idea what can be done?...
EcoStruxure Building icon_circle SmartConnector Forum
904 0 6
Latest Reply: mike_meirovitz

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

EWS server values are in Error state after the EWS setup processor is ...

Hi, We have an EWS server that has two processors: Setup and Update. The Setup processor creates all the EWS values and then it starts the Update processor.In the first time we host the EWS server in t...
EcoStruxure Building icon_circle SmartConnector Forum
988 0 1
Latest Reply: mike_meirovitz

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