Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

Release Notes for Smart-UPS Ultra 5-20 kW Firmware v3.4.1.1

Smart-UPS Ultra 5-20 kW

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT Help Center
  • EcoStruxure IT Help Center Categories
  • Network Management Cards
  • Network Management Card 3
  • Smart-UPS Ultra 5-20 kW
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware v3.4.1.1
Options
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...
  • Release Notes for Smart-UPS Ultra 5-20 kW Firmware...

Related Forums

  • EcoStruxure IT Forum

  • APC UPS Data Center & Enterprise Solutions Forum

Previous Next

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

NMC Support

Submit a support request for additional assistance with EcoStruxure IT software.

Request Support
Back to Smart-UPS Ultra 5-20 kW
Start a Topic
Options
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
1 Like
149 Views

Link copied. Please paste this link to share this article on your social media post.

Trying to translate this page to your language?
Select your language from the translate dropdown in the upper right. arrow
Translate to: English
  • (Français) French
  • (Deutsche) German
  • (Italiano) Italian
  • (Português) Portuguese
  • (Русский) Russian
  • (Español) Spanish

Release Notes for Smart-UPS Ultra 5-20 kW Firmware v3.4.1.1

Lt. Commander SwathiNaidu Lt. Commander
‎2025-12-02 12:06 AM

Affected Revision Levels

 

Component  File Details
Smart-UPS Ultra 5-20 kW Application Windows:
snst_nmc3_sucan_3-4-1-1.exe
Linux & macOS: 
snst_nmc3_sucan_3-4-1-1.tar.gz
UPS Application for Smart-UPS Ultra 5-20 kW.

 

To upgrade to firmware version 3.0 or later, the only supported method is the Secure NMC System (SNS) Tool, which can be downloaded from www.se.com/secure-nmc or by searching for SFNMC3FMTSUCAN. To access the firmware in the software, a valid Secure NMC subscription is required. For more information, see the SNS Tool User Guide.

 

SwathiNaidu_0-1718792359613.pngIf you downgrade from firmware version 2.4+ to a firmware version lower than 2.4, this will cause the card to be formatted, erasing all security certificates, encryption keys, configuration settings, and the event and data logs.

 

New Features

 

New Feature
There is no new feature in this release.

 

 

Fixed Issues

 

Fixed Issue

UPS Family

SRTL

Devices

SRYL Devices

There is no fixed issue in this release.

 

Security Update

 

The following security vulnerabilities have been addressed in this release:

  • CWE-1286: Improper Validation of Syntactic Correctness of Input
  • CWE-787: Out-of-bounds Write
  • CWE-120: Buffer Copy without Checking Size of Input
♦ ♦

 

 

Known Issues

 

Known Issue UPS Family

SRTL

Devices

SRYL

Devices

After updating the NMC’s firmware via a USB flash drive, the USB is not recognized in the display or NMC Web UI.

♦ ♦

Some pages in the Web UI help are not updated.

♦ ♦

It can take up to 30 minutes to complete a UPS firmware upgrade when using HTTPS. To workaround this, use SCP as an alternative.

♦ ♦

When a UPS firmware upgrade is in progress, the upsAdvcontrolFirmwareUpdate SNMP OID incorrectly reports the value as “noFirmwareUpdate” instead of “UpdateinProgress”.

♦ ♦

Filtering by time does not work for the Power Event Log.

♦ ♦

Entering unsupported commands in the Command Line Interface (CLI) does not return a E102 Parameter error.

♦ ♦

You cannot unzip the debug file completely from a USB drive. This issue is seen intermittently.

♦  

You are unable to configure upsAdvConfigAlarmRedundancy OID from SNMP interface.

  ♦

When an internal or external Battery Module is connected or disconnected from its slot, the Event Log entry does not report its serial number.

  ♦

You cannot make configuration changes via the display when RADIUS is enabled and the User Mode is set to “Authentication Needed”.

  ♦

The option to cancel or mute a UPS audible alarm is not present in the Web UI.

  ♦

The ups -s start CLI command is unsuccessful even when the self-test is started correctly.

  ♦

There is no option to set the language of the display in the NMC Web UI.

  ♦

You cannot modify the output voltage setting from the SNMP interface if the output is in Manual Bypass.

  ♦

 

Secure NMC System (SNS) Tool for Smart-UPS Ultra Hash Signatures

 

Windows

 

Signatures

snst_nmc3_sucan_3-4-1-1.exe

CRC32

7CDE6EAF

CRC64

A8602CE45818F0D9

SHA-256

34C6BE2F17A879C4B5C1E3045F44CFEF87296361C76680DB581E540295D366F1

SHA-1

75E76A09E31A5ED3588A77A067A80711B734A511

BLAKE2sp

34667FD5A7A8C6E87C3DEECC155AC467792955BBF92AD7D4276D0A794E6EE1C3

 

 

Linux

 

Signatures

snst_nmc3_sucan_3-4-1-1.tar.gz

CRC32

F3AC9DC1

CRC64

59DF657A598ABCD6

SHA-256

1A3243A13CC41A29E31E1C5D4A06A2C7ACD0E944E894C3317F6CE69BC50E49BC

SHA-1

9208D793CFD7B9E5757C1BBE81FC29CDADB10702

BLAKE2sp

C3F1E30EBEDDE07744EB51FE5BE8E89A1CA8E1E45752C1FB91F236C2A3E73E50

 

 

macOS

 

Signatures

snst_nmc3_sucan_3-4-1-1.tar.gz

CRC32

7A531A64

CRC64

1EF057C1C39F9B0B

SHA-256

7DADF6AB7317BE123772E9E5267205D73B7C7E4A24FC3544E86364AC98CFBA98

SHA-1

FF0E2F116C1083E057B5C9061C77981E302A2A92

BLAKE2sp

DE2576ED012318F6AA5889A2EF44FF299F3FC24B87060A094E0A4D249733986D

 

Link copied. Please paste this link to share this article on your social media post.

You’ve reached the end of your document

WHAT’S NEXT?

Ask our Experts

Didn't find what you are looking for? Ask our experts!

My Dashboard

Check out the new Feeds and activities that are relevant to you.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore