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For details on upgrading the UPS Network Management Card 3 (NMC 3) firmware, see the NMC3 User Guide.
NOTE:If you upgrade to firmware version 2.0 or later, you cannot downgrade to a firmware version lower than 2.0
If you downgrade from firmware version 2.4+ or later to a firmware version lower than 2.4, this will cause the card to be formatted, erasing all security certificates, encryption keys, configuration settings, and the event and data logs.
New Features
New Feature
UPS Family
SRTL
Devices
SRYL
Devices
Added support for UPS firmware update with output on when supported by the UPS.
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The display now allows the user to complete a UPS firmware update.
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The display now shows a UPS firmware update in progress, whether the update was started from a USB flash drive or from another interface, e.g. Web UI.
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The display now allows the user to modify the UPS firmware update setting.
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Fixed Issues
Fixed Issue
UPS Family
SRTL
Devices
SRYL
Devices
Memory corruption during power failures or restarts while writing data is now resolved.
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Known Issues
Known Issue
UPS Family
SRTL
Devices
SRYL
Devices
After updating the NMC’s firmware via a USB flash drive, the USB is not recognized in the display or NMC Web UI.
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Some pages in the Web UI help are not updated.
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It can take up to 30 minutes to complete a UPS firmware upgrade when using HTTPS. To workaround this, use SCP as an alternative.
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When a UPS firmware upgrade is in progress, the upsAdvcontrolFirmwareUpdate SNMP OID incorrectly reports the value as “noFirmwareUpdate” instead of “UpdateinProgress”.
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Filtering by time does not work for the Power Event Log.
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Entering unsupported commands in the Command Line Interface (CLI) does not return a E102 Parameter error.
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The alarm description is shown incorrectly in DCE for outlet group-related alarms.
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You cannot unzip the debug file completely from a USB drive. This issue is seen intermittently.
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During the Setup Wizard, when selecting output voltage, the UPS may incorrectly indicate the input voltage present causing a warning on the display that can be dismissed.
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You are unable to configure some OIDs upsAdvConfigAlarmRedundancy, upsAdvConfigHighBypassLLTransferVolt, and upsAdvConfigLowBypassLLTransferVolt from SNMP interface.
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Only alphanumeric passwords are supported for new users created in the NMC for access to the display.
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When an internal or external Battery Module is connected or disconnected from its slot, the Event Log entry does not report its serial number.
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You cannot make configuration changes via the display when RADIUS is enabled and the User Mode is set to “Authentication Needed”.
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The option to cancel or mute a UPS audible alarm is not present in the Web UI.
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The ups -s start CLI command is unsuccessful even when the self-test is started correctly.
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There is no option to set the language of the display in the NMC Web UI.
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There is no option in the Web UI or the display to cancel a UPS audible alarm test. It is not recommended to initiate a continuous alarm as the only way to stop the UPS beeping is to turn off the UPS.
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You cannot modify the output voltage setting from the SNMP interface if the output is in Manual Bypass.
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The “Minimum Redundancy lost" event is not displayed in PowerChute
Network Shutdown although it is supported by the NMC. If this event occurs, the server will not shutdown.