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Release Notes for Smart-UPS Ultra 5-20 kW Firmware v2.5.1.3

Smart-UPS Ultra 5-20 kW

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Release Notes for Smart-UPS Ultra 5-20 kW Firmware v2.5.1.3

Commander CDiggin Commander
‎2024-06-13 07:55 AM

Affected Revision Levels

 

Component  File Details
Smart-UPS Ultra Application apc_hw21_sucan_2-5-1-3.nmc3 UPS Application for Smart-UPS Ultra 5-20 kW.

 

For details on upgrading the UPS Network Management Card 3 (NMC 3) firmware, see the NMC3 User Guide.

 

New Features

 

New Feature

UPS Family
SRTL Devices SRYL Devices
Support added for Dell VxRail. ♦  ♦
Support added for new Smart-UPS Ultra devices SRTL8KRM4UI and SRTL10KRM4UI, both devices have Switched Outlet Groups.  ♦ ♦
Display screen improvements. See the Fixed Issues section for
more details.
  ♦
Support added for Smart-UPS Modular Ultra devices SRYL13KRMM and SRYL18KRMM.   ♦
The NMC now supports UPS firmware updates while the UPS is in Manual Bypass mode.   ♦
The system now allows the setting of Output Voltage when the output is in Manual Bypass.   ♦

 

Fixed Issues

 

Fixed Issue

UPS Family

SRTL

Devices

SRYL

Devices

The data log values were updated for kW and kVA.

♦

♦

You can now set the Output Frequency Slew Rate from the Web UI.

♦

♦

Always acceptable and Never acceptable options were added in SNMP to the upsAdvConfigBypassPhaseLockRequired OID.

♦

♦

The location of internal battery modules are now also displayed in the Web UI.

♦

♦

UPS firmware upgrades work as expected if initiated via the NMC in the SmartSlot.

♦

♦

The UPS Event Log now displays battery frame information when battery modules are removed or installed.

♦

♦

The NMC now supports the latest set of UPS alarms with the correct severity.

♦

♦

The default baud rate was changed to 9600 for UIO serial port
communication.

♦

 

The NMC no longer reports lost communications for 30-50 seconds.

♦

 

The Power Module Fault message now includes the faulted power module location.

 

♦

The NMC and its display will now reboot after performing ‘Reset all Exclude TCP/IP’.

 

♦

After setting the IP address manually via the display, the NMC and its display now reboots automatically as expected.

 

♦

The UPS status is now correctly shown in the display when the UPS is in Software Bypass and Temporary Bypass modes.

 

♦

When the UPS is in Error condition, the UPS status now correctly reports the Error state on the display.

 

♦

Saving the Debug Log on a USB drive will now provide the full set of files as expected.

 

♦

Line-to-Line output voltage is now reported in the NMC data log.

 

♦

The reported load percentage on the display’s home screens is no longer dependent on the redundancy setting and always uses the N+0 value.

 

♦

When the display access is disabled, the user cannot log in on the display.

 

♦

The Status > UPS > Output screen on the display has been updated to always show the percent power values at N+0 regardless of the redundancy setting.

 

♦

The minimum to maximum range data has been removed from the display configuration screens.

 

♦

When the UPS is off without an error condition, the display will now show ‘Output Off’ as expected.

 

♦

The Status > UPS > Overview screen on the display is now redesigned for localization support.

 

♦

On the display, the USB menu will now show as expected after
disconnecting and reconnecting the USB drive.

 

♦

Following a successful UPS firmware upgrade via a USB drive, USB-related options under the Configuration > USB screen are now available in the display.

 

♦

The CLI now allows you to change the redundancy alarm setting via cfgpower -red command.

 

♦

 

Known Issues

 

Known Issue UPS Family

SRTL

Devices

SRYL

Devices

After updating the NMC’s firmware via a USB flash drive, the USB is not recognized in the display or NMC Web UI. ♦ ♦
Some pages in the Web UI help are not updated. ♦ ♦
It can take up to 30 minutes to complete a UPS firmware upgrade when using HTTPS. To workaround this, use SCP as an alternative. ♦ ♦
The alarm description is shown incorrectly in DCE for outlet group-related alarms. ♦  
You cannot unzip the debug file completely from a USB drive. This issue is seen intermittently. ♦  
When a UPS firmware upgrade is in progress, the
upsAdvcontrolFirmwareUpdate SNMP OID incorrectly reports the value as “noFirmwareUpdate” instead of “UpdateinProgress”.
♦  
Filtering by time does not work for the Power Event Log. ♦  
Entering unsupported commands in the Command Line Interface (CLI) does not return a E102 Parameter error. ♦  
You are unable to configure some OIDs
upsAdvConfigAlarmRedundancy,
upsAdvConfigHighBypassLLTransferVolt,
upsAdvConfigLowBypassLLTransferVolt from SNMP interface.
  ♦
Only alphanumeric passwords are supported for new users created in the NMC for access to the display.   ♦
When an internal or external Battery Module is connected or disconnected from its slot, the Event Log entry does not report its serial number.   ♦
You cannot make configuration changes via the display when RADIUS is enabled and the User Mode is set to “Authentication Needed”.   ♦
The option to cancel or mute a UPS audible alarm is not present in the Web UI.   ♦
The ups -s start CLI command is unsuccessful even when the self-test is started correctly.   ♦
There is no option to set the language of the display in the NMC Web UI.   ♦
There is no option in the Web UI or the display to cancel a UPS audible alarm test. It is not recommended to initiate a continuous alarm as the only way to stop the UPS beeping is to turn off the UPS.   ♦
You cannot modify the output voltage setting from the SNMP interface if the output is in Manual Bypass.   ♦
The “Minimum Redundancy lost" event is not displayed in PowerChute Network Shutdown although it is supported by the NMC. If this event occurs, the server will not shutdown.   ♦

 

Hash Signatures

 

Signatures apc_hw21_sucan_2-5-1-3.exe
CRC32 2B309B2E
CRC64 DF6A37B237A23FC4
SHA-256 0E6A13148CBD3EF5C860A7FA11713B3BB3416B0FF0DD8F59E613ACEC0D2A4FFB
SHA-1 C54FA1BA2349383C3FB9FABBEE752C534804F868
BLAKE2sp 98F421FE6BF7823CA77518E42E557E84EA3D0F97DAEBFB74AFA8E7882237CCFA

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