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Release Notes for Smart-UPS Ultra 5-20 kW Firmware v3.2.0.5

Smart-UPS Ultra 5-20 kW

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Release Notes for Smart-UPS Ultra 5-20 kW Firmware v3.2.0.5

Lieutenant SwathiNaidu Lieutenant
‎2024-10-20 02:40 PM

Affected Revision Levels

 

Component  File Details
Smart-UPS Ultra 5-20 kW Application apc_hw21_sucan_3-2-0-5.nmc3 UPS Application for Smart-UPS Ultra 5-20 kW.

 

To upgrade to firmware version 3.0 or later, the only supported method is the Secure NMC System (SNS) Tool, which can be downloaded from www.apc.com/secure-nmc or by searching for SFNMC3FMTSUCAN. To access the firmware in the software, a valid Secure NMC subscription is required. For more information, see the SNS Tool User Guide.

 

SwathiNaidu_0-1718792359613.pngIf you downgrade from firmware version 2.4+ to a firmware version lower than 2.4, this will cause the card to be formatted, erasing all security certificates, encryption keys, configuration settings, and the event and data logs.

 

New Features

 

New Feature

UPS Family
SRTL Devices SRYL Devices
The NMC3 platform and Smart-UPS Ultra 5-20 kW application are now IEC 62443-4-2 SL2 certified; a higher level of certification than SL1 announced in October 2023. ♦ ♦
Support added for Modbus TCP/RTU. ♦ ♦
Added support for UPS firmware update with output on (when supported by the UPS).   ♦
Security Update
Support added for integrity checking of the configuration file. ♦ ♦

 

Fixed Issues

 

Fixed Issue

UPS Family

SRTL

Devices

SRYL

Devices

SSH and Telnet sessions now terminate as expected.

♦

♦

The Web UI now supports the Primary and Secondary DNS fields with a maximum of 40 characters.

♦

 ♦

An error no longer appears when trying to access certain Web UI pages as a Network-Only user.

♦

 ♦

The NMC now supports the latest set of UPS alarms with the correct severity and improved alarm messages.

 ♦

♦

All intelligence module alarms will now properly indicate the location of the relevant module.

 

♦

The access control for USB thumb drive operations is now properly implemented on the display.

 

♦

Access to the NMC logs on the display now requires authentication.

 

♦

PowerChute Network Shutdown now supports the “Minimum Redundancy Lost” alarm properly.

 

♦

Passwords are no longer limited to alphanumeric characters for new users created in the NMC for access to the display.

 

♦

Security Update

The following security vulnerability has been addressed in this release:

  • CWE-863: Incorrect Authorization

The Network-Only user can only perform actions within the Web UI that corresponds to their access level.

♦ ♦

 

Known Issues

 

Known Issue UPS Family

SRTL

Devices

SRYL

Devices

After updating the NMC’s firmware via a USB flash drive, the USB is not recognized in the display or NMC Web UI. ♦ ♦
Some pages in the Web UI help are not updated. ♦ ♦
It can take up to 30 minutes to complete a UPS firmware upgrade when using HTTPS. To workaround this, use SCP as an alternative. ♦ ♦
The alarm description is shown incorrectly in DCE for outlet group-related alarms. ♦  
You cannot unzip the debug file completely from a USB drive. This issue is seen intermittently. ♦  
When a UPS firmware upgrade is in progress, the upsAdvcontrolFirmwareUpdate SNMP OID incorrectly reports the value as “noFirmwareUpdate” instead of “UpdateinProgress”. ♦  
Filtering by time does not work for the Power Event Log. ♦  
Entering unsupported commands in the Command Line Interface (CLI) does not return a E102 Parameter error. ♦  
You are unable to configure upsAdvConfigAlarmRedundancy OID from SNMP interface.   ♦
When an internal or external Battery Module is connected or disconnected from its slot, the Event Log entry does not report its serial number.   ♦
You cannot make configuration changes via the display when RADIUS is enabled and the User Mode is set to “Authentication Needed”.   ♦
The option to cancel or mute a UPS audible alarm is not present in the Web UI.   ♦
The ups -s start CLI command is unsuccessful even when the self-test is started correctly.   ♦
There is no option to set the language of the display in the NMC Web UI.   ♦
There is no option in the Web UI or the display to cancel a UPS audible alarm test. It is not recommended to initiate a continuous alarm as the only way to stop the UPS beeping is to turn off the UPS.   ♦
You cannot modify the output voltage setting from the SNMP interface if the output is in Manual Bypass.   ♦

 

 

Secure NMC System (SNS) Tool for Smart-UPS Ultra Hash Signatures

 

Signatures snst_nmc3_sucan_3-2-0-5.exe
CRC32 0EB6A3D7
CRC64 C63E80CF360A1131
SHA-256 FBDA1207E4FD0EC64A4534463ED13A500297A073507A698ED30060DD7C92A1EA
SHA-1 5E5E64AAEE0FAF13DBFC6CFA63B2B0E7DD016D66
BLAKE2sp 63DCF305F24D46236F8619230043E1A62E9BD75FD9D0433976F3A116652B042E

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