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To upgrade to firmware version 3.0 or later, the only supported method is the Secure NMC System (SNS) Tool, which can be downloaded fromwww.apc.com/secure-nmcor by searching for SFNMC3FMTSUCAN. To access the firmware in the software, a valid Secure NMC subscription is required. For more information, see theSNS Tool User Guide.
If you downgrade from firmware version 2.4+ to a firmware version lower than 2.4, this will cause the card to be formatted, erasing all security certificates, encryption keys, configuration settings, and the event and data logs.
New Features
New Feature
UPS Family
SRTL Devices
SRYL Devices
The NMC3 platform and Smart-UPS Ultra 5-20 kW application are now IEC 62443-4-2 SL2 certified; a higher level of certification than SL1 announced in October 2023.
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Support added for Modbus TCP/RTU.
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Added support for UPS firmware update with output on (when supported by the UPS).
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Security Update
Support added for integrity checking of the configuration file.
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Fixed Issues
Fixed Issue
UPS Family
SRTL
Devices
SRYL
Devices
SSH and Telnet sessions now terminate as expected.
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The Web UI now supports the Primary and Secondary DNS fields with a maximum of 40 characters.
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An error no longer appears when trying to access certain Web UI pages as a Network-Only user.
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The NMC now supports the latest set of UPS alarms with the correct severity and improved alarm messages.
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All intelligence module alarms will now properly indicate the location of the relevant module.
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The access control for USB thumb drive operations is now properly implemented on the display.
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Access to the NMC logs on the display now requires authentication.
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PowerChute Network Shutdown now supports the “Minimum Redundancy Lost” alarm properly.
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Passwords are no longer limited to alphanumeric characters for new users created in the NMC for access to the display.
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Security Update
The following security vulnerability has been addressed in this release:
CWE-863: Incorrect Authorization
The Network-Only user can only perform actions within the Web UI that corresponds to their access level.
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Known Issues
Known Issue
UPS Family
SRTL
Devices
SRYL
Devices
After updating the NMC’s firmware via a USB flash drive, the USB is not recognized in the display or NMC Web UI.
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Some pages in the Web UI help are not updated.
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It can take up to 30 minutes to complete a UPS firmware upgrade when using HTTPS. To workaround this, use SCP as an alternative.
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The alarm description is shown incorrectly in DCE for outlet group-related alarms.
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You cannot unzip the debug file completely from a USB drive. This issue is seen intermittently.
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When a UPS firmware upgrade is in progress, theupsAdvcontrolFirmwareUpdateSNMP OID incorrectly reports the value as “noFirmwareUpdate” instead of “UpdateinProgress”.
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Filtering by time does not work for the Power Event Log.
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Entering unsupported commands in the Command Line Interface (CLI) does not return a E102 Parameter error.
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You are unable to configureupsAdvConfigAlarmRedundancyOID from SNMP interface.
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When an internal or external Battery Module is connected or disconnected from its slot, the Event Log entry does not report its serial number.
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You cannot make configuration changes via the display when RADIUS is enabled and theUser Modeis set to “Authentication Needed”.
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The option to cancel or mute a UPS audible alarm is not present in the Web UI.
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Theups -s start CLIcommand is unsuccessful even when the self-test is started correctly.
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There is no option to set the language of the display in the NMC Web UI.
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There is no option in the Web UI or the display to cancel a UPS audible alarm test. It is not recommended to initiate a continuous alarm as the only way to stop the UPS beeping is to turn off the UPS.
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You cannot modify the output voltage setting from the SNMP interface if the output is inManual Bypass.
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Secure NMC System (SNS) Tool for Smart-UPS Ultra Hash Signatures