Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • ION Setup 238
  • Power Quality 231
  • PM8000 229
  • ION9000 202
  • PM5000 202
  • Insulation Monitoring 136
  • ION7000 88
  • ION8000 75
  • PowerTag Energy 58
  • HDPM6000 44
  • PM Announcements 41
  • Did you know 40
  • iEM3000 30
  • PM3000 18
  • PM Guidebooks 17
  • PM Downloads 15
  • iEM2000 12
  • ION Guidebooks 12
  • ION Downloads 9
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Charles_Murison Champion
571
Mehran_Mehrnia
Mehran_Mehrnia Champion
203
Ramasamy_N
Ramasamy_N Champion
115
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
56
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
47
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
45
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1004 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5111 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4372 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4983 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6764 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8850 3 1
Latest Reply: Charles_Murison

Anonymous user
Anonymous user

8650V405 Released to production.

Website to be updated soon. 8650V405 includesFirmware evolution of file system code.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
947 0 0

2013-08-14

Anonymous user
Anonymous user

8650 Firmware revision history

I have created a firmware revision history document which can be found in box at this location:https://schneider-electric.box.com/s/vhe4ohnxdgoksfzfqac7
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1144 0 1
Latest Reply: Anonymous user

MarthaV
MarthaV

Error Ion Set Up 3.0

This error appears when click ¨ok¨ after inserting a new meter. What is this about?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2475 1 5
Latest Reply: Digital_Hastak

sesa263228
sesa263228 Leader

How can I change the UTC time in Alert Module to local time?

Hello friendsI'm using the Alert Module to send emails, everything went right but it printed a UTC datetime. So my question is if it's possible to change this to local time (actually GMT -5 Peru).Thank...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2091 0 3
Latest Reply: sesa263228

Solved
jcgivens21
jcgivens21 Leader

Where can I find drawings/dimensions for Factory Assembled Enclosures?

Anyone know where I can find drawings for the Enclosures used in the 2013 Factory Assembled Enclosures Guide?http://static.schneider-electric.us/docs/Power%20Management/PowerLogic%20Products/Packaged%2...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1846 0 2
Latest Reply: jcgivens21

Solved
arjanbijker
arjanbijker Leader

PM32xx onboard log extraction

Hi,Is this Hardware monitoring community also applicable to the PM32xx range of meters?From firmware version 1.0.5.00 I understand the PM3255 will log KWH and KVARH delivered every 15 minutes.I would s...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1677 0 2
Latest Reply: Anirban

Solved
sesa92954
sesa92954 Explorer

ION7650's Remote Display.

Can somebody help me with the brochure for ION7650's Remote Display or another information for the customers.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1840 0 3
Latest Reply: Matt_Curry

Anonymous user
Anonymous user

Release of 8650V404

Was released 04/02/2013 and can be found here:http://www.schneider-electric.com/download/ww/en/details/77051767-ION8650-V404-Firmware/?showAsIframe=false&reference=ION8650V404For release notes chec...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1312 0 0

2013-07-18

Anonymous user
Anonymous user

8650 Technical Documentation

Here is a quick link to teh 8650 technical information:http://www.schneider-electric.com/sites/corporate/en/products-services/product-launch/powerlogic/powerlogic-ion8650.page
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2712 1 0

2013-07-18

Yut
Yut

IEEE C37.118 logging

Our customer utility is going to use the IEEE C37.118 (PMU) for there PQ logging. Is there anybody try to implement this issue ?K. Yut
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1215 0 1
Latest Reply: sesa46696_bridg

Indrajit_SEN
Indrajit_SEN Mentor

Write up on ION Setup

Hi, It may sounds crazy but can anyone help me by uploading a brief write up on ION Setup? Thanks.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1621 1 3
Latest Reply: Matt_Curry

  • « Previous
    • 1
    • …
    • 233
    • 234
    • 235
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore