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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
809 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4846 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4183 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4751 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6533 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8630 3 1
Latest Reply: Charles_Murison

Yut
Yut

IEEE C37.118 logging

Our customer utility is going to use the IEEE C37.118 (PMU) for there PQ logging. Is there anybody try to implement this issue ?K. Yut
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1197 0 1
Latest Reply: sesa46696_bridg

Indrajit_SEN
Indrajit_SEN Mentor

Write up on ION Setup

Hi, It may sounds crazy but can anyone help me by uploading a brief write up on ION Setup? Thanks.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1578 1 3
Latest Reply: Matt_Curry

Solved
sesa8515
sesa8515 Leader

ION Setup and iEM3155/3255 problem

Here is feedback from customer that is using ION Setup to configure iEM3xxx meters: - ION setup shows energy in W but in description is kW - after saving project with iEM3xxx meters the polarity settin...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2130 0 3
Latest Reply: Robert_Lee

Robert_Lee
Robert_Lee Champion

ION Setup introduces transmit delay throttling to decrease ION firmwar...

ION Setup 3.0 Build 13052.01 introduces measured comm performance which will periodically decrease the specified transmit delay in an attempt to decrease ION firmware upgrade times. With upgrade files...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4950 0 10
Latest Reply: Robert_Lee

Robert_Lee
Robert_Lee Champion

How to connect an ION module's input to a setup register using ION Set...

Certain ION modules will allow inputs to be connect to another module's setup register (ex. Nominal Voltage in the Sag/Swell module). Most common application would be pulling a numeric setup register ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2218 0 2
Latest Reply: Robert_Lee

Robert_Lee
Robert_Lee Champion

Using the Modbus Tester User Interface within ION Setup

ION Setup V3.0 now has a built-in Modbus Tester interface allowing reading/writing of a device's Modbus registers using the standard Modbus RTU commands. Commands presently supported are: Read Inp...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1980 0 0

2013-02-28

Robert_Lee
Robert_Lee Champion

Modifying an external module output using ION Setup

The three external class modules (Boolean/Pulse/Numeric) have certain outputs which can be used to control ION framework operation. Previously, users would need to create either a Vista diagram with a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1448 1 0

2013-02-28

Robert_Lee
Robert_Lee Champion

How to get ION Setup to allow a serial COM port higher than 16

By default, ION Setup allows users to select serial COM ports between 1 and 16. If required, users can modify the IONSETUP.INI file to allow access to higher number COM ports. Use the following proc...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1343 0 0

2013-02-28

Robert_Lee
Robert_Lee Champion

Procedure to switch between Single Device and Network modes in ION Set...

For temporary purposes, you can perform the following procedure: Select from the menu, File -> Exit and when the Exit Options dialog is displayed, select the "User Logoff" radio button and click ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1458 0 0

2013-02-28

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