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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
973 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5067 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4343 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4936 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6721 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8813 3 1
Latest Reply: Charles_Murison

Sven_Ortmann
Sven_Ortmann Leader

PM5563 IP Range Problem

Hello, I do have problems setting an IP adress with in the END 255 e.g. 192.168.254.255 This could not be set and the meter sends an error "unsupported Ip Range" In the documentation the range is defin...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1080 0 1
Latest Reply: Romain_Polette

Marcos_Augusto
Marcos_Augusto Contributor

iEM3000 series - withstand

Does anybody know what is the EM31xx and EM33xx short circuit withstand current?I just can't find this information and this is a crucial information to decide on using it or not in a panel board.Thanks...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1175 0 1
Latest Reply: Ramasamy_N

Solved
Anonymous user
Anonymous user

Detuned Capacitor Banks or LC Passive Filters?

Please help me to correctly define the following statements:1. When we speak of detuned capacitor banks, I understand that we refer to banks of capacitors with reactors at the input, such that the "LC ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1808 0 1
Latest Reply: sesa90709

Solved
Matt_Curry
Matt_Curry Champion

New ION Reference (Oct 25. 2018) now available!

The latest version of the ION Reference (Oct 25, 2018 release) is now available on the SE Website. It will show you the latest details of the latest ION Modules You will find it here: https://www...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1756 1 1
Latest Reply: Arneil_Dalope

Solved
Daniel_Brandao
Daniel_Brandao Mentor

ION9000 (HEP) - ION modules increase

Hi everyone, with ION9000 release we increased the number of several ION modules, please see below for details. Also, now arythmetic modules can have up to 16 inputs. There will also be increases on PM...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2880 4 5
Latest Reply: Daniel_Brandao

Solved
Daniel_Brandao
Daniel_Brandao Mentor

ION7X50 Withdrawal Notice

Please see attached the withdrawal notice for ION7X50 meters - phase 1. Basically we will withdraw all the references that can be replaced by ION9000 September 1st 2019. Othe references that can't be r...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2294 1 2
Latest Reply: Daniel_Brandao

Solved
sesa101781_brid
sesa101781_brid Contributor

Need IEEE519-2014 framework and diagram for upload to ION7650

Hi, I need IEEE519-2014 framework and diagram for upload to ION7650. I have seen in PME9.0 demo website that ION9k has IEEE519 icon at the diagram (see attached). This icon will show 95% percentile &...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4890 0 5
Latest Reply: Tom_Stevenson

Solved
WuKong
WuKong Mentor

ION9000 Waveform capture

in the ION9000 FAQ about waveform capture:: Question: What is the bandwidth of a captured waveform?Answer:The ION9000 introduces “extended waveform capture” that allows up to 30 cycles of pre-...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4426 0 5
Latest Reply: WuKong

Solved
Anonymous user
Anonymous user

PM8000 - Perceived security flaws and general security

We have a client who has done a vulnerability scan on the network where we have a few devices connected to their network (specification was for an integrated building network) the one device that's c...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1943 0 1
Latest Reply: Cliff_Schubert

Madleen_Laclef
Madleen_Laclef Mentor

Wiring of XLI300/XTU300 modbus communication

Good day Vigilohm Community,This is to let you know that we found an error in the XLI300-XTU300 interface User manual, in the wiring of modbus communication.See the following document: https://schneide...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1209 0 1
Latest Reply: Anonymous user

Solved
Kevin_Huang
Kevin_Huang Champion

How to wire voltage on ION8800?

Does anyone how to wire voltage on ION8800 with the Essailec connector (see attaced)? Is there additional part required to wire voltage to the slots? Thanks.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1537 0 1
Latest Reply: Arneil_Dalope

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