Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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Hello,
Our customer lost the original calibration certificates of energy analysers during montage.
Can we find the certificates with serial numbers of analysers ?
Best Regards.
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Dear Caglar,
Yes, we can get the Calibration certificate using Serial number . Can you get us the serial number , so that we can provide you with the Calibration test certificates.
With Regards,
Rajesh V
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Dear Caglar,
I got your email ID and serial numbers. I will email you the Documents tomorrow , As the server in factory is not reachable now.
You can take the printout of the same and hand it over to customer tomorrow.
With Regards,
Rajesh V
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Dear Caglar,
I have send the document over email. Kindly check your email 🙂.
With Regards,
Rajesh V
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Dear Caglar,
Yes, we can get the Calibration certificate using Serial number . Can you get us the serial number , so that we can provide you with the Calibration test certificates.
With Regards,
Rajesh V
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Hello Rajech,
This is very good news.
540110035859
540110040964
540110035870
540110035671
540110035862
540110035860
540110035668
540110035865
540250030626
my mail address: caglar.abatay@se.com
Thank you.
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Dear Caglar,
I got your email ID and serial numbers. I will email you the Documents tomorrow , As the server in factory is not reachable now.
You can take the printout of the same and hand it over to customer tomorrow.
With Regards,
Rajesh V
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Dear Caglar,
I have send the document over email. Kindly check your email 🙂.
With Regards,
Rajesh V
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Hi Rajesh,
I have a similar issue with a customer who has lost their test certificates for PME5330 meters.
Any chance you could send the certs for the following to me please?
Email: mat.duncan@se.com
Or point me to who can provide them please.
Thanks
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Hello @sesa208501_brid ,
Recommend you contact your location technical support. They should be able to help you get copies of the calibration certificates.
Regards,
Charles
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Good day Rajesh_V,
I would like also to request Test and Calibration Certificate for PM5110 with Serial Number: 540060510229, and manufactured date 23Dec2021.
We have lost the Hard Copy of the said Power meter, and I'm worried, the client needs it.
Hoping for your response. Thank you
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Hello @Jayem00
Recommend you contact your location technical support. They should be able to help you get copies of the calibration certificates.
Regards,
Charles
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Hi @Jayem00
As Charles, mentioned, for this type of query, kindly reach out to your location tech support team to get the Test Report. I have also attached copy of Calibration Certificate(image file) of PM5110 meter with the S/N: 540060510229.
Best Regards,
-Mehran
Expert Technical Support Specialist
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