Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close

The message you are trying to access is permanently deleted.

Top Labels
Top Labels
  • Alphabetical
  • ION Setup 224
  • Power Quality 212
  • PM8000 200
  • ION9000 171
  • PM5000 169
  • Insulation Monitoring 135
  • ION7000 72
  • ION8000 66
  • PowerTag Energy 53
  • PM Announcements 39
  • Did you know 39
  • iEM3000 27
  • HDPM6000 25
  • PM3000 16
  • PM Guidebooks 15
  • PM Downloads 14
  • ION Guidebooks 11
  • iEM2000 9
  • ION Downloads 8
  • Commissioning 1
  • Communicating Actuators and Energy Valves 1
  • varplus 1
  • troubleshooting 1
  • Previous
  • 1 of 3
  • Next
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
521
Mehran_Mehrnia
Admiral Mehran_Mehrnia Admiral
133
Ramasamy_N
Captain Ramasamy_N Captain
115
Robert_Lee
Admiral Robert_Lee Admiral
96
View All
Related Products
Thumbnail of PowerLogic ION9000
Schneider Electric
PowerLogic ION9000
53
Thumbnail of PowerLogic ION8650 series
PowerLogic
PowerLogic ION8650 series
44
Thumbnail of PowerLogic PM5000 series
Schneider Electric
PowerLogic PM5000 series
42
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Metering & Power Quality

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3095 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2618 5 5
Latest Reply: Romain_Polette

Informational
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2871 2 0

2022-10-13

Solved
sesa351067_brid
/html/rank_icons/LtCommander.png sesa351067_brid /html/rank_icons/SE-Employee.png

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2970 1 3
Latest Reply: Charles_Murison

Solved
Maaz
/html/rank_icons/Ensign.png Maaz /html/rank_icons/SE-Employee.png

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4789 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6975 3 1
Latest Reply: Charles_Murison

Tomohiro-Okada
/html/rank_icons/Lieutenant.png Tomohiro-Okada

Regarding the split phase settings of HDPM6000

Hi, I have a question about the settings of HDPM6000. I believe that to set single-phase three-wire in HDPM, you can select Split Phase under the General Settings tab. However, how should we configur...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
104 0 3
Latest Reply: Mehran_Mehrnia

Solved
Sanjeet_Sahota
/html/rank_icons/LtCommander.png Sanjeet_Sahota /html/rank_icons/SE-Employee.png

Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3095 4 13
Latest Reply: Charles_Murison

Solved
MaBi
MaBi

Rogowski coils and M-bus?

Is there a meter for use with rogowski coils and that also have M-bus?3555 and 3565 only have Modbus and BACnet
EcoStruxure Power & Grid icon_circle Metering & Power Quality
137 0 2
Latest Reply: MaBi

Solved
Miyai
/html/rank_icons/Lieutenant.png Miyai

Regarding meter side during withstand voltage test

Hello, I'd like some advice on what to do when testing meter. When performing a withstand voltage test or insulation resistance test after installing an ION9000, PM8000, or PM5000 on a panel, how do ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
139 0 3
Latest Reply: Miyai

Solved
AndersDahlskog
/html/rank_icons/Lieutenant.png AndersDahlskog /html/rank_icons/SE-Employee.png

Modbus Baud rate iEM2050/iEM2055 series single phase energy meter

Hi According to User Manual PHA6516400-05 page 16 it states that the baud rate can be set to higher value than 9600 (38400/19200). If so really good then using this meter together with other =S= meters...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
188 0 1
Latest Reply: Jesus_Diaz

Solved
HARIPRASATH
HARIPRASATH /html/rank_icons/Retired-User.png

ION8650 User name and password while downloading CID file from Cet850

Hi, I am facing a trouble while downloading or upload the CID file from ION8650, it is asking for a user name and password, kindly suggest what is the default username and password relay model no:M8650...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3348 0 5
Latest Reply: Mehran_Mehrnia

Sebastian_P
/html/rank_icons/Crewman.png Sebastian_P

AccuSine RMS current switching frequency

Hello I have read something about three types of switching frequency called r1, r2 and r3 (see picture below) Can anyone tell me the meaning of them? Thanks.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
128 0 2
Latest Reply: Sebastian_P

Solved
Ricardo_RM
/html/rank_icons/Lieutenant_JG.png Ricardo_RM

Problems updating PM5560 firmware

Hello community, A few days ago an attempt was made to install the new version of the PM5560 meter firmware, which, observing the documentation, new versions must be done with an application and not ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2658 0 11
Latest Reply: Jesus_Diaz

Arnoldjondit
Arnoldjondit

PM 2120

BMS reading is different from actual PM display, anyone could try this scene?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
498 0 4
Latest Reply: Charles_Murison

Sebastian_P
/html/rank_icons/Crewman.png Sebastian_P

Accusine CSV codes

Hello I have some codes from an AccuSine in a csv file that I can´t find in Schneider´s page. For example, below is attach some piece of csv file. I understand that the column "Units" are the numb...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
221 0 3
Latest Reply: Yan_Zhang

Solved
om1301
/html/rank_icons/Crewman.png om1301 /html/rank_icons/SE-Employee.png

ION 7650 different trends based on the electricity usage now in Line w...

Hello all, I wonder could you assist An End User is having Issues with 2 x IONs (7650) on site since the summer shutdown. Prior to the shutdown the trends were as expected, different trends base...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1350 0 4
Latest Reply: chloewatson

  • « Previous
    • 1
    • 2
    • 3
    • …
    • 221
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore