Can't adjust Energy Scalling on the display of PM5650 via ION Setup

sesa101781_brid · ‎2022-03-15

Hello,

PM5500/PM5600/PM5700 user manual HRB1684301-12, revision 08/2021 in page 172 under "Measurement" topic has expressed that it's possible to configure energy scaling but when I use ION setup version 3.2.22061.01 connecting to PM5650 via modbus TCP. I can't find "Energy Scaling" screen in the software. Please advise where it is or I do anything wrong. Thank you.

Chonnapan

Robert_Lee · ‎2022-05-05

This looks to be an added feature which was introduced on certain models/firmware versions. You could attempt to see if your model has indeed added this feature or not by force selecting one of the models that does have this feature.

Go to Device Properties -> Display tab and select "PM5561 V12.0.0" (make note of what was previously selected).

See Answer In Context

Charles_Murison · ‎2022-05-05

Hello @Ramasamy_N ,

Is Energy scaling configure possible to change in PM5500/PM5600/PM5700 series via ION Setup?

Regards,

Charles

L4 Prime for Advanced metering and Utilities

Robert_Lee · ‎2022-05-05

This looks to be an added feature which was introduced on certain models/firmware versions. You could attempt to see if your model has indeed added this feature or not by force selecting one of the models that does have this feature.

Go to Device Properties -> Display tab and select "PM5561 V12.0.0" (make note of what was previously selected).