64-bit Internet Explorer compatibility with WebClient

[Product_Support]

Issue

Is 64-bit Internet Explorer supported for use with WebClient?

Product Line

Andover Continuum

Environment

WebClient

Cause

The Compatibility Matrix now mentions 64-bit Internet Explorer is NOT supported as the browser for the WebClient clients

Resolution

1. IE 64-bit Support

   Webclient does not support 64-bit Internet Explorer with WebClient
   
   See the Cyberstation and WebClient 2.03 Compatibility Matrix - Andover Continuum - PA-00664 R2 
   WebClient browser support section:

   
   Only the 32-bit version of Internet Explorer
   - Internet Explorer 10 and 11
2. Compatibility View for AlarmView

   Be sure to turn on the Compatibility View in the separate IE browser window that displays the Alarms view.
   Also turn off popup blockers in the browser window.
   For more information on the Alarms view, see the web.Client online help

3. Using IE 32-bit in 64-bit Environment</strong?

   In a 64-bit environment, both the 64-bit and the 32-bit versions of IE10 and IE11 are installed when you install IE.
   64-bit version is under "C:\Program Files\Internet Explorer"
   32-bit version is under "C:\Program Files (x86)\Internet Explorer"
   
   

See the following article for using Webclient with Microsoft Edge:
https://community.se.com/t5/Building-Automation-Knowledge/Internet-browser-alternatives-for-accessin...